Results 311 to 320 of about 12,275,548 (335)

Service Management

2012
Ralf-T. Grünendahl, Andreas F. Steinbacher, Peter H. L. Will   +2 more
openaire   +1 more source

Classification of Cognitive Service Management Systems in Cloud Computing

Broadband and Wireless Computing, Communication and Applications, 2017
Urszula Ogiela, M. Takizawa, L. Ogiela
semanticscholar   +1 more source

Strategising IT service management through ITIL implementation: model and empirical test

, 2017
T. Eikebrokk, Jon Iden
semanticscholar   +1 more source

Challenges and Directions in Service Management Automation

Journal of Network and Systems Management, 2017
Alexander Keller
semanticscholar   +1 more source

Defining the relationships between IT service management and IT service governance

Journal of Special Topics in Information Technology and Management, 2015
M. Jäntti, Virpi Hotti
semanticscholar   +1 more source

From networks and network management into service and service management

Journal of Network and Systems Management, 1996
Thomas Magedanz, Tuncay Saydam
openaire   +2 more sources

Knowledge sharing using IT service management tools: conflicting discourses and incompatible practices

Information Systems Journal, 2014
Clive R. Trusson, N. Doherty, D. Hislop
semanticscholar   +1 more source

IT-Service-Management

2014
Martin Beims, Michael Ziegenbein
openaire   +1 more source

Management of IT services

Computer Networks, 2003
Gabi Dreo Rodosek, Metin Feridun
openaire   +2 more sources

Benefits of ISO 20000 IT service management certification

Information Systems and E-Business Management, 2014
S. Cots, M. Casadesús, F. M. Viadiu
semanticscholar   +1 more source