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Exploring the service management standard ISO 20000
, 2015S. Cots, M. Casadesús
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A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach
, 2013S. Osborne, Zoe J. Radnor, G. Nasi
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A Flexible Architecture for Service Management in the Cloud
IEEE Transactions on Network and Service Management, 2014Alfonso Castro+3 more
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Blockchain-based business process management (BPM) framework for service composition in industry 4.0
Journal of Intelligent Manufacturing, 2018Wattana Viriyasitavat+3 more
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Service management for distributed services on the internet
VTT Information Technology. Research News, 1999Networking offers new opportunities for all parties providing, retailing or using services. The specification concepts of networking were evaluated in the EURESCOMM P715 "EURESCOM Services Platform" project. The goal of the project was to build a prototype platform utilizing interoperability between tbe project partners and demonstrating the ...
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