Results 31 to 40 of about 12,275,548 (335)
Toward a public service management: past, present, and future directions
, 2017 Purpose In providing a fine-grained analysis of public service management, the purpose of this paper is to make an important contribution to furthering research in service management, a body of literature that has tended to regard public ...
Ian R. Hodgkinson +4 more
semanticscholar +1 more source
Managing service quality by managing the service customer
South African Journal of Business Management, 1998 The need to manage service quality is becoming more urgent as links between service quality and business performance is becoming apparent. By breaking away from the traditional focus on the service employee, this article sheds light on strategies to manage service quality by managing the service customer.
openaire +5 more sources
Business & Information Systems Engineering, 2013 Service-oriented architectures (SOA) are an intensively discussed architectural paradigm in science and practice. Originally grounding in software modularization efforts, SOA is increasingly part of the discourse on business models. For example, software providers no longer offer their solutions solely as complete packages, but rather allow customers ...
Fischbach, Michael +2 more
openaire +3 more sources
Teaching intercultural competence in undergraduate business and management studies [PDF]
Training, Language and Culture, 2018 In times of overwhelming globalisation, fostering intercultural competence has become one of the most important missions of higher education institutions across the world.
Zrinka Friganović Sain +2 more
doaj +1 more source
Gestão & Produção, 2003 A indústria de serviços experimentou notável crescimento nas últimas duas décadas. As organizações de serviços cresceram em tamanho e complexidade.
Joacir A. Machado Jr. +1 more
doaj +1 more source
Manufacturing & Service Operations Management, 2020 We review the sustainable operations management research published in the first 20 years of Manufacturing & Service Operations Management (M&SOM), and we outline our hopes for the next 20 years.
A. Atasu +3 more
semanticscholar +1 more source
The unpredictably eruptive dynamics of spruce budworm populations in eastern Canada
Population Ecology, EarlyView.We examine historical population data for spruce budworm from several locations through the period 1930–1997, and use density‐dependent recruitment curves to test whether the pattern of population growth over time is more consistent with Royama's (1984; Ecological Monographs 54:429–462) linear R(t) model of harmonic oscillation at Green River New ...
Barry J. Cooke, Jacques Régnière
wiley +1 more source
Formation and Development of Intellectual Systems of Self-servicing: Basic Definitions Формирование и развитие интеллектуальных систем самообслуживания: базовые определения [PDF]
Bìznes Inform, 2013 The article considers problems of formation of systems of self-servicing of customers. These processes take place in different branches of service and are determined by development of information technologies.
Kuzmin Pavel P.
doaj
Public Service Logic: An Appropriate Recipe for Improving Serviceness in the Public Sector?
Administrative Sciences, 2021 Researchers have made efforts to combine service management theory with public administration theory to develop an enhanced model of public service logic and help the public sector to develop services through co-creation with service users.
Mette Sønderskov, Rolf Rønning
doaj +1 more source
Adverse prognosis gene expression patterns in metastatic castration‐resistant prostate cancer
Molecular Oncology, EarlyView.We aggregated a cohort of 1012 mCRPC tissue samples from 769 patients and investigated the association of gene expression‐based pathways with clinical outcomes. Loss of AR signaling, high proliferation, and a glycolytic phenotype were independently prognostic for poor outcomes, and an adverse transcriptional feature score incorporating these pathways ...
Marina N. Sharifi +26 more
wiley +1 more source