Results 11 to 20 of about 4,643,478 (303)
How Can Sellers React to Consumers’ Anticipated Regret in an Online Markdown Policy?
The purpose of this study is to understand consumers’ anticipated regret in online purchase decisions and provide a realistic method for sellers to determine their markdown policy to optimize their revenue.
Xiaohuan Wang, Zhi-Ping Fan, Hongjie Liu
doaj +1 more source
Service, services and products: rethinking operations strategy [PDF]
Purpose – This paper proposes a new approach to operations and supply strategy in the light of recent developments in the analysis of the respective roles of products and services in delivering benefits to customers. Design/methodology/approach – Reviews
Spring, M, Araujo, L M
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RedHerd: Offensive Cyberspace Operations as a Service
Nowadays, time, scope and cost constraints along with knowledge requirements and personnel training constitute blocking restrictions for effective Offensive Cyberspace Operations (OCO).
Giovanni Pecoraro +2 more
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Behavioral Operations: Past, Present, and Future
Copyright: © 2019 INFORMS Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes.
Donohue, Karen +2 more
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Changing agendas for operations management Mudando a agenda para gestão de operações
Looking at past and present developments in the production and operations management (P/OM) field over time provides insight about where future directions may have us heading.
Martin K. Starr
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Although the last three decades have seen a steady rise in the perceived importance of operations strategy together with its corresponding literature base, one could argue that it has not yet reached its full potential.
Nigel Slack
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The influence of Umrah service operation on customer value, trust, and commitment [PDF]
Umrah is one of the Muslim pilgrimage journeys to the holy city of Makkah. Many Umrah agents provide good services to attract customers. One of the crucial aspects for Umrah agents is service operation quality. The study aims to investigate the influence
Aisyah Rahmawati +3 more
doaj +1 more source
Highlighting Women in Operations Research and Their Achievements [PDF]
The article of record may be found at https://www.mors.org/Publications/PhalanxThe Women in MORS Community of Practice is highlighting groundbreaking women in operations research (OR) past and present.
Carlucci, Renee, Henningsen, Jacqueline
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Customer Participation in Professional Services Operations And Its Impacts On Flexibility and Costs
This study has its contribution to deepen the understanding about the paradoxical relation between flexibility and costs in the field of operations service strategy and management, approaching the customer participation affects on the ...
Juliana Barreto +1 more
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There are numerous challenges to developing and sustaining successful telehealth services and a paucity of guiding frameworks to inform telehealth strategy, design, and ongoing operations. The framework Telehealth Service Implementation Model (TSIM)? was
Shawn Valenta +5 more
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