Impact of operational activities on customer satisfaction in cafes and restaurants: A mediating role of infrastructural elements [PDF]
Innovative Marketing, 2022 After restrictions on community activities caused by the COVID-19 pandemic were lifted, numerous businesses, including restaurants and cafes, have already resumed normal operations. Competition is also unavoidable.
Saida Zainurossalamia ZA +4 more
doaj +1 more source
Testing Galileo High-Accuracy Service (HAS) in Marine Operations
Journal of Marine Science and Engineering, 2023 Global Navigation Satellite System (GNSS) technology supports all phases of maritime navigation and serves as an integral component of the Automatic Identification System (AIS) and, by extension, Vessel Traffic Service (VTS) systems.
Pedro Pintor +4 more
doaj +1 more source
Design dimensions of experience rooms for service test drives : case studies in several service contexts [PDF]
, 2010 Purpose - The objective of this exploratory study is to analyse "test drives" of service offerings in a variety of service contexts by applying existing design dimensions of experience rooms in order to develop some principles to assist service designers
Edvardsson, Bo +8 more
core +1 more source
Design of an operations manager selection system in service encounter [PDF]
Management Science Letters, 2015 The purpose of this study is to provide criteria for selecting operations managers at the ‘service encounter’ for mobile telecommunication companies, and develop a system for this multi-criteria decision-making scheme based on the Analytical Hierarchy ...
Tanawin Nunthaphanich +1 more
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Operations management teaching on European MBA programmes [PDF]
, 1998 A comprehensive review of the literature established that several investigations have been made of operations management teaching in the USA, whereas almost nothing has been published on European teaching.
Goffin, Keith
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Exploring the Spiritual Dimension of Social Work
Critical Social Work, 2019 Social work’s response to the rising levels of public and professional interest in spirituality poses some important questions: i.Why is this important to social work practice? ii.What do we mean by spirituality?
Michael McKernan
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FISHING OPERATIONS: SERVICE AND SUPERVISING
Известия высших учебных заведений: Нефть и газ, 2016 The paper discusses the problems of oil and gas wells major repair, in particular, the emergency- restoration and fishing operations. The estimation of services rendered by service repair companies is made.
Yu. V. Vaganov +2 more
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Service supply chain management: a behavioural operations perspective [PDF]
Modern Supply Chain Research and Applications, 2019 Purpose – The purpose of this paper is to provide an overview of the evolution of service supply chain management from a behavioural operations perspective, pointing out future research directions for scholars.
Weihua Liu +4 more
doaj +1 more source
Highlighting Women in Operations Research and Their Achievements [PDF]
, 2020 The article of record may be found at https://www.mors.org/Publications/PhalanxThe Women in MORS (WiM) Community of Practice (CoP) is highlighting groundbreaking women in operations research (OR) past and present. This article profiles Dr.
Stewart, Sarah +2 more
core +1 more source
How social entrepreneurship can be useful in long-term recovery following disasters [PDF]
Journal of Humanitarian Logistics and Supply Chain Management, 2017 Purpose – This paper supports the call for using a separate research stream for long-term recovery vs disaster relief in humanitarian studies.
Sherwat Elwan Ibrahim, Raghda El Ebrashi
doaj +1 more source