Results 191 to 200 of about 1,450,873 (210)

The Orientation to Services

2023
openaire   +1 more source

Service-Dominant Orientation: Measurement and Impact on Performance Outcomes

Journal of Retailing, 2015
Liliana L Bove, Bryan A Lukas
exaly  

Customer Orientation of Service Employees and Rapport: Influences On Service-Outcome Variables in Full-Service Restaurants

Journal of Hospitality and Tourism Research, 2010
Wansoo Kim, Chihyung Ok
exaly  

Hospitality service climate, employee service orientation, career aspiration and performance: A moderated mediation model

International Journal of Hospitality Management, 2017
Yiqiong Li, Sam Huang
exaly  

Service customer orientation and social sustainability: The case of small medium enterprises

Journal of Business Research, 2021
exaly  

A structural equation model of TQM, market orientation and service quality

Managing Service Quality, 2012
Voon-Hsien Lee, Keng-Boon Ooi
exaly  

The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study

International Journal of Production Economics, 2013
Peter Kc Lee, Andy C L Yeung, T C Edwin Cheng   +2 more
exaly  

The influence of service orientation and interaction orientation on consumer identification

Service Industries Journal, 2014
Rong-Da Liang, Su-Chang Chen
exaly  

Service-Oriented Workflow.

J. Digit. Inf. Manag., 2008
openaire   +1 more source

The role of service innovation in the market orientation—new service performance linkage

Technovation, 2012
exaly