Extending Social Learning Theories to Collectivist Cultures: The Effect of Behavior Modeling Training, Service Orientation and Language Skills on Service Skills and Behaviors [PDF]
Although previous research has suggested that training approaches using behavior modeling yield better results than lecture-based approaches, these assumptions have not been tested in collectivist cultures.
Boudreau, John W., Najjar, Michelle M.
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Service Learning Enhances Conceptual Learning in a RN to BSN Program [PDF]
A qualitative study using transcript analysis was conducted to examine the effectiveness of service learning in enhancing conceptual learning in RN to BSN students.
Breen, Henny, Robinson, Melissa
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Today, thanks to biomedical technologies advances, some persons with fertility issues can conceive. Transgender persons benefit also from these advances and can not only actualize their self-identified sexual identities but also experience parenthood ...
Agnès Condat +8 more
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SERVICE QUALITY MANAGEMENT THROUGH CUSTOMER ORIENTATION [PDF]
Quality management represents everything an organization shouldensure/accomplish in order to have products which will satisfy the clients’ requestsconcerning quality and the requests of the existent regulations.
Danut Ungureanu, Larisa Dragolea
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Critical Success Factors ofService Orientation inInformation Systems Engineering: Derivation and Empirical Evaluation ofaCausal Model [PDF]
Service orientation has been a major buzz-word in recent years. While the buzz is on a decline, organizations are slowly, but steadily moving towards service oriented designs. However, service orientation turns out to be as much of a managerial challenge
Aier, Stephan +2 more
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Impact of Firm’s Customer Orientation on Performance:The Moderating Role of Interfunctional Coordination and Employee Commitment [PDF]
The effect of a firm’s strategic orientation, such as customer orientation, on performance has received research attention; however, knowledge regarding its specific effect on the customer-related performance measures is very limited.
Mohiuddin Babu, Mujahid
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A study of the uses of nursing service objectives in orientation and inservice education [PDF]
Thesis (M.S.)--Boston ...
Abreu, Mary Theodora, Sister
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Export Orientation of Service Companies on the Increase [PDF]
In the course of increasing internationalisation of the German economy, growth in export can also be expected for the German service sector. However, there has only been limited information about the export behaviour of German service companies so far ...
Alexander Eickelpasch
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The 'right' person for the job: The aesthetics of labor within the events industry [PDF]
The events industry is an underresearched section of the service sector and can be usefully understood as a “customer-orientated bureaucracy“ (Korczynski, 2002).
Dashper, KL
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A pattern language for service input data provisioning. [PDF]
A common practice in service-orientation is the creation of a composite service by combining a set of other services. As discussed in this article, the orchestration of services to construct a new service requires several service interactions.
Lemahieu, Wilfried +2 more
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