Results 11 to 20 of about 1,416,429 (317)
Workflow Quality of Service [PDF]
, 2003 Workflow management systems (WfMSs) have been used to support various types of business processes for more than a decade now. In ecommerce processes, suppliers and customers define a binding agreement or contract between the two parties, specifying quality of service (QoS) items such as products or services to be delivered, deadlines, quality of ...
Cardoso, Jorge +2 more
openaire +2 more sources
Design dimensions of experience rooms for service test drives : case studies in several service contexts [PDF]
, 2010 Purpose - The objective of this exploratory study is to analyse "test drives" of service offerings in a variety of service contexts by applying existing design dimensions of experience rooms in order to develop some principles to assist service designers
Edvardsson, Bo +8 more
core +1 more source
Animals, 2022 In the Republic of Korea, Enterocytozoon hepatopenaei (EHP) was first isolated from Pacific whiteleg shrimp in April 2020; however, there are no existing reports of EHP infection in other shrimp or prawns.
Gwang-Il Jang +7 more
doaj +1 more source
Comparing tools for Service Quality Evaluation [PDF]
, 1998 Service quality evaluation is one of the main issues that have recently drawn managers' and researchers' attention. The definition of an evaluation standard not dependent on any particular service context has determined the popularity of many different ...
Franceschini, Fiorenzo +7 more
core +1 more source
BMC Public Health, 2022 Background The World Health Organization (WHO) considers that the heterogeneity of concepts and definitions of migrants is an obstacle to obtaining evidence to inform public health policies.
Jérémy Khouani +8 more
doaj +1 more source
Making service‐quality improvement work [PDF]
, 1996 Understanding how to manage and improve quality in service requires an appreciation of the unique characteristics of the service industry. Unlike manufacturing, the service experience involves the customer as co‐producer.
Bo Edvardsson, Edvardsson, Bo,
core +1 more source
Microbiology Spectrum, 2022 The toxic dinoflagellate Karenia mikimotoi is a harmful algal bloom-forming species in coastal areas around the world. It produces ichthyotoxins and hemolytic toxins, with deleterious effects on marine ecosystems.
Xinguo Shi +6 more
doaj +1 more source
Service Quality Improvement [PDF]
, 1998 The topic for this article is quality improvement in service operations. Quality improvement is used as a collective expression for quality assurance, quality management and quality control.
Edvardsson, Bo,
core +1 more source
Bioresources and Bioprocessing, 2021 Co-production of multiple compounds is an efficient approach to enhance the economic feasibility of microalgae-based metabolites production. In this study, Chlorella sorokiniana FZU60 was cultivated under different bioprocess strategies to enhance the co-
Ruijuan Ma +7 more
doaj +1 more source
Service Quality : Beyond Cognitive Assessment [PDF]
, 2005 Purpose – The aim of this article is to contribute to widening the scope of service quality by focusingon dimensions beyond cognitive assessment. The focus is on the role of customers’ emotions in serviceexperiences.Design/methodology/approach – The ...
Edvardsson, Bo,
core +1 more source