Results 31 to 40 of about 11,982,422 (300)
Making service‐quality improvement work
, 1996 Understanding how to manage and improve quality in service requires an appreciation of the unique characteristics of the service industry. Unlike manufacturing, the service experience involves the customer as co‐producer.
Bo Edvardsson, Edvardsson, Bo,
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Quality service in radiology [PDF]
Biomedical Imaging and Intervention Journal, 2007 Radiology is part of the service industry and as a service provider one needs to understand quality and delivery of service. This includes knowledge of customer service, customer satisfaction and all its related issues as well as quality assurance and improvement issues.
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, 1998 The topic for this article is quality improvement in service operations. Quality improvement is used as a collective expression for quality assurance, quality management and quality control.
Edvardsson, Bo,
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Microorganisms, 2023 Blue mold is an economically significant postharvest disease of pome fruit that is primarily caused by Penicillium expansum. To manage this disease and sustain product quality, novel decay intervention strategies are needed that also maintain long-term ...
Holly P. Bartholomew +6 more
doaj +1 more source
Quality and abortion services [PDF]
Journal of Family Planning and Reproductive Health Care, 2016 The authors of the article ‘Identifying indicators for quality abortion care: a systematic literature review’ in this journal issue1 deserve admiration for having proposed an academic solution to address the paucity of work in this area. It is telling that only 21 relevant publications could be identified in the literature, despite abortion being such ...
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Service Quality : Beyond Cognitive Assessment
, 2005 Purpose – The aim of this article is to contribute to widening the scope of service quality by focusingon dimensions beyond cognitive assessment. The focus is on the role of customers’ emotions in serviceexperiences.Design/methodology/approach – The ...
Edvardsson, Bo,
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Scientific Reports, 2022 Certain strains of Escherichia coli possess and express the toxin colibactin (Clb) which induces host mutations identical to the signature mutations of colorectal cancer (CRC) that lead to tumorigenic lesions.
Manita Guragain +4 more
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Equivalency of peroxyacetic acid to chlorine as a shell egg sanitizing rinse
Poultry Science, 2021 In the United States, all shell eggs processed under the USDA Agricultural Marketing Service voluntary grading standards must receive a shell sanitizing rinse of 100–200 ppm chlorine or its equivalent after leaving the washing process.
Deana R. Jones +3 more
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Pediatric Blood &Cancer, EarlyView.ABSTRACT Background Adolescents with high‐risk cancer face complex developmental, psychosocial, and ethical challenges that extend beyond disease‐directed treatment. Although international recommendations exist for communication, psychosocial care, pediatric palliative care, survivorship, and shared decision‐making, these have largely evolved within ...
Johanna M. C. Blom +15 more
wiley +1 more source
Chemical and Biological Technologies in AgricultureBackground Red pepper paste is a common ingredient used in food in Korea. The discrimination of the geographical origin of agricultural products is important to protect the agricultural industry and customers from the misinformation regarding the product
Suel Hye Hur +5 more
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