Results 211 to 218 of about 53,523 (218)
Some of the next articles are maybe not open access.
A Conceptual Model of Service Quality
International Journal of Operations and Production Management, 1988exaly
E‐service quality: a model of virtual service quality dimensions
Managing Service Quality, 2003exaly
Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector
Tourism Management, 2007exaly
A Perspective on Service Quality and Closing Service Quality Gaps
Paripex - Indian Journal Of Research, 2012openaire +1 more source
Analyzing service quality and relationship quality in public services
Journal of Korea Service Management Society, 2010openaire +1 more source