Results 151 to 160 of about 2,027,154 (268)
Marketing de servicios: Atención al cliente [PDF]
La atención del cliente es una de las principales característica que una empresa de servicio o consumo, debe tomar como primordial dentro de sus funciones.
Lanuza Aburto, Claudia Vanessa +1 more
core +1 more source
Coproduction as a Causal Process
ABSTRACT That many public goods and services are coproduced jointly by government agencies (regular producers) together with clients and citizens (consumer producers) represents a fundamental insight, although it has proven a challenge to define coproduction clearly and to study it rigorously.
Gregg G. Van Ryzin
wiley +1 more source
Drawing paths: service-learning in leisure education [PDF]
Las entidades de educación en el tiempo libre cuentan con buenos precedentes pedagógicos (la pedagogía del proyecto) y sociales (su inspiración comunitaria) que las sitúa como iniciativas muy adecuadas para el desarrollo del aprendizaje-servicio. En este
Batlle, Roser +3 more
core +3 more sources
ABSTRACT What are the conditions under which business corporations expand their institutional power? This paper argues that institutional power is affected by the architecture of the “acquisition regime”—the set of formal (and informal) rules that govern how states purchase public services.
Reut Marciano, Shir Gal
wiley +1 more source
En los últimos años, tanto académicos como profesionales del marketing han puesto en evidencia la importancia y el interés que supone la creación de valor en la experiencia de consumo en servicios, configurándose como fuente de ventaja competitiva.
Raquel Sánchez Fernández +1 more
doaj
Gender Dimensions of Support for Local Policy: Resident, Policymaker, and Policy Gender
ABSTRACT There is a well‐established triadic relationship between satisfaction with public services, trust in leaders, and policy support in developed democracies. This study takes a novel approach by considering how gender is associated with the strength and direction of these connections, an element underexplored in the literature.
Aliza Forman‐Rabinovici, Itai Beeri
wiley +1 more source
ABSTRACT Skills formation is a pressing issue for middle‐income countries given the pace of technological change. In Latin America, scholars point to the hierarchical type of capitalism and its segmentalist skills formation system as the main roadblocks to exiting the middle‐income trap.
Aldo Madariaga, Mariana Rangel‐Padilla
wiley +1 more source
Por el bien común. La definición del procomunal constituye, no solo pero especialmente, en el ámbito urbano uno de los mecanismos políticos de mayor relevancia no solo en orden a la identificación de lo que el bien común podía ser o representar en cada ...
José Antonio JARA FUENTE
doaj
ABSTRACT To address the shortcomings associated with state ownership, countries have implemented various legal strategies to curb political influence in state‐owned enterprises. This research studies whether these strategies constrain the government's ability to use their appointment powers for political considerations.
Pablo Torres
wiley +1 more source

