Level of Satisfaction on Service Quality Dimensions Based on SERVQUAL Model Among Patients Attending 1 Malaysia Clinic in Kota Bharu, Malaysia. [PDF]
Oman Med J, 2018 Zun AB, Ibrahim MI, Hamid AA.
europepmc +1 more source
The Effect of Situational Leadership on Healthcare Service Quality Through Crisis Management and Resources Availability: The Moderating Role of Leader Experience. [PDF]
Risk Manag Healthc PolicyGhallab A, Sallam F.
europepmc +1 more source
The impact of customer expectation and satisfaction on repeat patronage in Nigerian fast food restaurants [PDF]
, 2015 Garcia Medina, Irene, Omo-Diagi, Hilda
core +1 more source
Public and Private Healthcare Service Quality in Trujillo, Peru: Evidence from a SERVQUAL Survey. [PDF]
Healthcare (Basel)Oloya-Salazar P +6 more
europepmc +1 more source
Developing a model for evaluating and improving the quality of healthcare services. [PDF]
BMC Health Serv ResLiu D, Chen X, Li Z.
europepmc +1 more source
An investigation on the quality of midwifery services from the viewpoint of the clients in Isfahan through SERVQUAL model. [PDF]
Iran J Nurs Midwifery Res, 2016 Oliaee Z, Jabbari A, Ehsanpour S.
europepmc +1 more source
Evaluation of the Quality of Hospital Services from Patients' Perspective Based on SERVQUAL Model in a Selected Teaching Hospital in Kerman: A Case Study [PDF]
, 2018 Fatemeh Hashemi +3 more
openalex
SERVQUAL Based Online Store E-Commerce Service Quality Evaluation Model
Xiaojie Zhang, Fangfang Li
openalex +1 more source