Results 151 to 160 of about 135,088 (203)

Street-Level Bureaucracy and E-Government

Public Management Review, 2013
With the intensive use of information and communication technologies, governments are transforming into e-governments. While public management research has given increased attention to this subject lately, this article reviews the limited literature that deals with the impacts of e-government technologies on street-level bureaucracies.
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STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY

Public Administration, 2007
The concept of ‘street‐level bureaucracy’ was coined by Michael Lipsky (1980) as the common denominator for what would become a scholarly theme. Since then his stress on the relative autonomy of professionals has been complemented by the insight that they are working in a micro‐network of relations, in varying contexts.
PETER HUPE, MICHAEL HILL
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The Theory of Street-Level Bureaucracy

Administration & Society, 1987
The characterization of decision making by the theory of street-level bureaucracy is subjected to critical analysis. Its similarities to several classical assumptions, common to bureaucratic discourse, are noted. An alternative "political" discourse and a complementary framework are explicated to advance the theory of street-level bureaucracy.
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Caseloads, Performance, and Street-Level Bureaucracy

Urban Affairs Quarterly, 1981
It is well known that staff in public agencies have substantial discretion in carrying out their tasks. And it is widely claimed that heavy caseload pressure exacerbates such discretion. This study tests models of discretionary behavior induced by heavy caseloads in public agencies. It finds strong support for the argument that, facing both high short-
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Street-Level Bureaucracy

2022
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Street-level bureaucracy in weak state institutions: an introduction

The aim of this chapter is to introduce the book and present its main arguments. The book explores how street-level bureaucracies in conditions of weak and precarious institutions affect public service delivery, citizens’ experiences of the state, and public policy implementation.
Gabriela Lotta, Fernando Nieto-Morales, Rik Peeters   +2 more
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Representative bureaucracy and hierarchy: interactions among leadership, middle-level, and street-level bureaucracy

Public Management Review, 2021
Sounman Hong
exaly  

Bureaucracy: Street-Level

2020
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Street‐Level Bureaucracy Theory

2010
Steven Maynard‐Moody, Shannon Portillo
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Street-Level bureaucracy in public administration: A systematic literature review

Public Management Review, 2023
Ahrum Chang, Gene A Brewer
exaly