Results 151 to 160 of about 135,681 (201)
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"Street-Level" Bureaucracy and Political Support
Urban Affairs Quarterly, 1978Failure of Mexican Americans to integrate and attach themselves to American political and social life is often attributed to bad personal experiences with political authorities. In this paper, levels of contact and satisfaction with several agencies of government are correlated with measures of political participation, political efficacy ...
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State Crime in the Street-Level Bureaucracy
International Criminal Justice Review, 2012On the basis of two points of departure: (1) no state has clean hands and (2) the types of crime a state commits vary with state formations, this article explores cases where the Swedish state and its agencies have been held responsible for some form of wrongdoing.
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Caseloads, Performance, and Street-Level Bureaucracy
Urban Affairs Quarterly, 1981It is well known that staff in public agencies have substantial discretion in carrying out their tasks. And it is widely claimed that heavy caseload pressure exacerbates such discretion. This study tests models of discretionary behavior induced by heavy caseloads in public agencies. It finds strong support for the argument that, facing both high short-
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Street-level bureaucracy in weak state institutions: an introduction
The aim of this chapter is to introduce the book and present its main arguments. The book explores how street-level bureaucracies in conditions of weak and precarious institutions affect public service delivery, citizens’ experiences of the state, and public policy implementation.Gabriela Lotta +2 more
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Street-Level Bureaucracy and E-Government
Public Management Review, 2013With the intensive use of information and communication technologies, governments are transforming into e-governments. While public management research has given increased attention to this subject lately, this article reviews the limited literature that deals with the impacts of e-government technologies on street-level bureaucracies.
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The Art of Improvisation and Street-Level Bureaucracy
Public Voices, 2016This article explores the similarities and differences between the art of improvisation and street-level bureaucracy. By offering a new framework that points out the similarities between bureaucratic discretion and improvisation, we see how street-level bureaucracy has artistic elements, which can be helpful in expanding our understanding of this ...
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A story of toilets in street-level bureaucracies
Scandinavian Journal of Management, 1994Abstract This article is a story about Finnish street-level bureaucracies. It deals with a small segment of a wider setting referred to as “the bureaucratic space and things”. The story focuses on a toilet for male clients in an Employment Service Agency.
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Street-Level bureaucracy in public administration: A systematic literature review
Public Management Review, 2023Ahrum Chang, Gene A Brewer
exaly