Results 31 to 40 of about 2,313 (157)
Incentives and the Sorting of Altruistic Agents into Street-Level Bureaucracies [PDF]
AbstractMany street‐level bureaucrats have the dual task of helping some clients, while sanctioning others. We develop a model of a street‐level bureaucracy, and we study the implications of its personnel policy on the self‐selection and allocation decisions of agents who differ in altruism towards clients. When bureaucrats are paid flat wages, they do
Buurman, Margaretha, Dur, Robert
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Street-Level Workers’ Discretion in the Changing Welfare
A crisis and deep re-organisation of European welfare systems started in the 1970s. Both the demand for and supply of welfare intervention are involved in relevant transformations, and the street-level workers are placed right at the crucial point where ...
Tatiana Saruis
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Governing Street-Level Bureaucracies [PDF]
This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and professional identities. Based on four distinct types of
Jacobsson, Kerstin, Johansson, Håkan
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Migration management is becoming increasingly digitalised, with digital borders producing inequalities by fixing framings that determine who is allowed entry and residence.
Iris Poelen, Ricky van Oers
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The main purpose of this article is to explore how standardization of the public service provision and introduction of customer service standards affect the de facto discretion of civil servants. The study uses a qualitative case study approach. Two main
Civinskas Remigijus +2 more
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When, where, and how do asylum seekers encounter the state? Anyone seeking asylum in the Global North might meet state authorities of the country where they want to apply for international protection long before arriving at its borders.
Caterina Borelli +2 more
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Connections between post-1994 Health Care and Street-level Bureaucracy
Performance metrics continue to be a useful tool for modifying bureaucratic procedures in the workplace, although the majority of bureaucracy research and intervention has been centred on increasing efficiency.
Quincy Pule
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Bakkebyråkratiets yttergrense. Hjemmetjenestens møte med eldre med psykiske helseproblemer
Street level bureaucracy’s outer limit. Home care service’s meeting with elderly people with mental health problems. This article illuminates framework for home care services’ work with older people with mental health problems living at home.
Astrid Skatvedt +2 more
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This volume by Rachel Humphris investigates the most intimate spheres of the social interaction with the street level bureaucracy of the state. The main actors involved in the interactions described and analyzed are the street level social “frontline ...
László Fosztó
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Street-level Bureaucrats and Their Role in Public Policy
This article puts forward the concept of street-level bureaucrats and their role in public policy in its full complexity. In the first two parts the authors define street-level bureaucrats and the roots of the basic ideologies that determine their ...
Pavel Horák, Markéta Horáková
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