Results 31 to 40 of about 2,313 (157)

Incentives and the Sorting of Altruistic Agents into Street-Level Bureaucracies [PDF]

open access: yesSSRN Electronic Journal, 2008
AbstractMany street‐level bureaucrats have the dual task of helping some clients, while sanctioning others. We develop a model of a street‐level bureaucracy, and we study the implications of its personnel policy on the self‐selection and allocation decisions of agents who differ in altruism towards clients. When bureaucrats are paid flat wages, they do
Buurman, Margaretha, Dur, Robert
openaire   +5 more sources

Street-Level Workers’ Discretion in the Changing Welfare

open access: yesCambio, 2019
A crisis and deep re-organisation of European welfare systems started in the 1970s. Both the demand for and supply of welfare intervention are involved in relevant transformations, and the street-level workers are placed right at the crucial point where ...
Tatiana Saruis
doaj   +1 more source

Governing Street-Level Bureaucracies [PDF]

open access: yes
This book examines how caseworkers are governed in today’s street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers’ subjectivities beyond formal policies and professional identities. Based on four distinct types of
Jacobsson, Kerstin, Johansson, Håkan
openaire   +2 more sources

The Digitalisation of Dutch Civic Integration: How Digital Technologies Shape Inequality and Bureaucratic Discretion

open access: yesSocial Inclusion
Migration management is becoming increasingly digitalised, with digital borders producing inequalities by fixing framings that determine who is allowed entry and residence.
Iris Poelen, Ricky van Oers
doaj   +1 more source

The Application of Customer Service Standards and Street-Level Bureaucrats’ Discretion in Lithuanian State Agencies

open access: yesBaltic Journal of Law & Politics, 2020
The main purpose of this article is to explore how standardization of the public service provision and introduction of customer service standards affect the de facto discretion of civil servants. The study uses a qualitative case study approach. Two main
Civinskas Remigijus   +2 more
doaj   +1 more source

Governing Asylum without ‘‘Being There”: Ghost Bureaucracy, Outsourcing, and the Unreachability of the State

open access: yesSocial Sciences, 2023
When, where, and how do asylum seekers encounter the state? Anyone seeking asylum in the Global North might meet state authorities of the country where they want to apply for international protection long before arriving at its borders.
Caterina Borelli   +2 more
doaj   +1 more source

Connections between post-1994 Health Care and Street-level Bureaucracy

open access: yesThe Thinker
Performance metrics continue to be a useful tool for modifying bureaucratic procedures in the workplace, although the majority of bureaucracy research and intervention has been centred on increasing efficiency.
Quincy Pule
doaj   +1 more source

Bakkebyråkratiets yttergrense. Hjemmetjenestens møte med eldre med psykiske helseproblemer

open access: yesNordisk Tidsskrift for Helseforskning, 2015
Street level bureaucracy’s outer limit. Home care service’s meeting with elderly people with mental health problems. This article illuminates framework for home care services’ work with older people with mental health problems living at home.
Astrid Skatvedt   +2 more
doaj   +1 more source

Rachel Humphris. 2019. Home-Land: Romanian Roma, Domestic Spaces and the State. Bristol: Bristol University Press, 240 p.

open access: yesMartor, 2020
This volume by Rachel Humphris investigates the most intimate spheres of the social interaction with the street level bureaucracy of the state. The main actors involved in the interactions described and analyzed are the street level social “frontline ...
László Fosztó
doaj  

Street-level Bureaucrats and Their Role in Public Policy

open access: yesSociologický Časopis, 2009
This article puts forward the concept of street-level bureaucrats and their role in public policy in its full complexity. In the first two parts the authors define street-level bureaucrats and the roots of the basic ideologies that determine their ...
Pavel Horák, Markéta Horáková
doaj  

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