Results 21 to 30 of about 135,681 (201)
A bibliometric analysis of thematic developments in street-level bureaucracy research [PDF]
Purpose – Street-level bureaucracy (SLB) has been essential to public administration in executing government policies and shaping public service quality.
Anang Dwi Santoso, Andries Lionardo
doaj +1 more source
Street-Level Workers’ Discretion in the Changing Welfare
A crisis and deep re-organisation of European welfare systems started in the 1970s. Both the demand for and supply of welfare intervention are involved in relevant transformations, and the street-level workers are placed right at the crucial point where ...
Tatiana Saruis
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Exposure to the Law: Accountability and its impact on Street Level Bureaucracy [PDF]
This article has been accepted for publication and will appear in a revised form, subsequent to peer review and/or editorial input by Cambridge University Press, in Social Policy and Society published by Cambridge University Press.
Ball +10 more
core +2 more sources
Representation of Lesbian and Gay Men in Federal, State, and Local Bureaucracies [PDF]
Americans increasingly view lesbians and gay men as a legitimate minority, entitled to equal employment opportunities and perhaps to adequate representation in government.
David W. Pitts, Gregory B. Lewis
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When, where, and how do asylum seekers encounter the state? Anyone seeking asylum in the Global North might meet state authorities of the country where they want to apply for international protection long before arriving at its borders.
Caterina Borelli +2 more
doaj +1 more source
Integrating Nutrition Actions in Service Delivery: The Practices of Frontline Workers in Uganda [PDF]
Background Integrating nutrition actions into service delivery in different policy sectors is an increasing concern. Nutrition literature recognizes the discrepancies existing between policies as adopted and actual service delivery. This study applies a
Brenda Shenute Namugumya +4 more
doaj +1 more source
How to waste a crisis : budget cuts and public service reform [PDF]
In the aftermath of the financial crisis, governments have proposed sav-ing money by reforming public services. This paper argues that tight budget constraints make reform harder. Governments are uncertain which depart- ments are effective.
Hugh-Jones, David
core +1 more source
Understanding community policing [PDF]
Purpose The purpose of the paper is to explore, in broad terms, how policing needs to be developed in communities today. Approach The approach is normative and analytical, considering the meaning of policing in general, and community policing in ...
Somerville, Peter
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The main purpose of this article is to explore how standardization of the public service provision and introduction of customer service standards affect the de facto discretion of civil servants. The study uses a qualitative case study approach. Two main
Civinskas Remigijus +2 more
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Bakkebyråkratiets yttergrense. Hjemmetjenestens møte med eldre med psykiske helseproblemer
Street level bureaucracy’s outer limit. Home care service’s meeting with elderly people with mental health problems. This article illuminates framework for home care services’ work with older people with mental health problems living at home.
Astrid Skatvedt +2 more
doaj +1 more source

