“You're only a receptionist, what do you want to know for?”: Street-level bureaucracy on the front line of primary care in the United Kingdom [PDF]
Heliyon, 2023 Introduction: In care settings across the globe non-clinical staff are involved in filtering patients to the most appropriate source of care. This includes primary care where general practice receptionists are key in facilitating access to individual ...
Ian Litchfield +3 more
doaj +2 more sources
Street-level bureaucracy in tobacco control: A qualitative study of health department in district Jalandhar, Punjab [PDF]
Indian Journal of Community Medicine, 2018 Background: The implementers of the tobacco control policy in the field have been neglected by the policymakers. They are the ones who have first-hand knowledge and their experiences in the field are not being used to bring about changes in the area of ...
Shaveta Menon
doaj +2 more sources
A recipe for systems change: Predictive modeling and street-level bureaucracy among homeless services. [PDF]
PLoS ONEThis study analyzes the necessary components to managing a successful systems change by considering the processes of housing people experiencing homelessness across a range of geographic locations in the United States.
Curtis Smith, Moinak Bhaduri
doaj +3 more sources
ROMANIAN STREET LEVEL BUREAUCRACY: A DESCRIPTIVE FOUNDATION
Transylvanian Review of Administrative Sciences, 2018 Despite our relatively broad and robust understanding of street level bureaucracy in a Western context, this area of inquiry remains somewhat understudied in an Eastern European context.
Dan Octavian BALICA +2 more
doaj +3 more sources
Frontline workers in India’s tuberculosis (TB) elimination efforts: a street-level bureaucracy perspective [PDF]
BMC Public HealthBackground India’s fight against Tuberculosis (TB) has evolved from the National Tuberculosis (TB) Control Program (NTCP) in 1962 to the current National TB Elimination Program (NTEP), guided by the National Strategic Plan (2020–2025).
Vanita Singh +3 more
doaj +2 more sources
‘Street-level bureaucracy, management and the corrupted world of service’ [PDF]
European Journal of Social Work, 2016 Lipsky’s analysis of the implementation gap in welfare policy in ‘Street-level Bureaucracy’ focuses on the problem front-line discretion but ‘brackets off’ the discretion of senior managers.
Tony Evans
exaly +3 more sources
Incentives and the Sorting of Altruistic Agents into Street-Level Bureaucracies [PDF]
SSRN Electronic Journal, 2008 Many street-level bureaucrats (such as caseworkers) have the dual task of helping some clients, while sanctioning others. We develop a model of such a street-level bureaucracy and study the implications of its personnel policy on the self-selection and ...
Buurman, M.W.J.M. (Margaretha) +1 more
core +6 more sources
What is the relation between Brazilian Foreign Policy and the implementation of bilateral technical cooperation projects in African Countries? Lessons from a South-South cooperation project implemented by the Brazilian National School of Public Administration - ENAP (2009-2012) [PDF]
Revista Brasileira de Política Internacional, 2017 Based on the "street-level" and the "theory of the bureaucracy" approaches, the article contends that national bureaucracies may play an important role in explaining the relation between Brazilian foreign policy and international technical cooperation ...
Rafael Tavares Schleicher +1 more
doaj +4 more sources
Accessing medical records for research in South African public hospitals: a reflective narrative [PDF]
BMC Health Services ResearchBackground Access to medical data is important for health system research in South Africa. Researchers must obtain authorization from gatekeepers to enter hospitals and access medical records.
Daphney Nozizwe Conco +5 more
doaj +2 more sources
Selection Processes in Prison-Based Treatment Referrals: A Street-Level Bureaucracy Perspective [PDF]
Crime and Delinquency, 2018 Maarten Kunst +2 more
exaly +2 more sources