Results 71 to 80 of about 135,088 (203)
A significant amount of nonprofit work happens on the “frontlines”—interacting directly with clients and developing relationships with them in unpredictable and complex social service settings.
Oelberger Carrie
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This article investigates the broader landscape of trust in institutional encounters between forced migrants and the welfare state. It foregrounds different actors who are positioned at differing proximities to the actual encounter and have more direct ...
Liselott Sundbäck, Camilla Nordberg
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The article presents the empirical findings of a multi-site ethnography in two organizations in Swiss street-level bureaucracy. We examined both a municipal child welfare office and the police force of a medium-sized city.
Piñeiro Esteban +2 more
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Representative Bureaucracy, Ethnicity, and Public Schools: Examining the Link Between Representation and Performance [PDF]
Demographic changes in the United States have led to challenges for public organizations that are tasked to serve shifting target populations. Many arguments exist for including greater numbers of ethnic minorities among an organization's personnel ...
David W. Pitts
core
The implementation of European-funded migration policies in Senegal involves diverse street-level bureaucrats. Among them are migrant returnees and local migration policy experts who implement migration information campaigns.
Katerina Glyniadaki +2 more
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From “Clientelism” to a “Client-centred orientation”? The challenge of public administration reform in Russia [PDF]
The inefficiency, corruption and lack of accountability that afflict public administration in Russia impose substantial direct costs on both entrepreneurs and ordinary citizens.
Tompson, William
core
From Bureaucracy to Enterprise? The Changing Jobs and Careers of Managers in Telecommunications Service [PDF]
This paper analyzes how organizational restructuring is affecting managerial labor markets. Drawing on field research from several Bell operating companies plus a detailed survey of managers in one company, this paper considers how organizational ...
Batt, Rosemary
core +3 more sources
Introduction “street‐level bureaucracy, populism, and democratic backsliding” [PDF]
AbstractThis special issue investigates the impact of populism and democratic backsliding on street‐level bureaucracy (SLB) across various countries and contexts. The cooccurrence of populism and democratic erosion significantly alters public administration, particularly affecting public sector employees responsible for policy implementation.
Lotta, G.S. +2 more
openaire +2 more sources
Ethnic Diversity and Organizational Performance: Assessing Diversity Effects at the Managerial and Street Levels [PDF]
As the public sector workforce becomes more ethnically diverse and as government agencies make attempts to "manage" that diversity, the importance of understanding how diversity affects workplace interactions and work-related outcomes increases.
David W. Pitts, Elizabeth M. Jarry
core
Women with reproductive desires and needs face various health system constraints in the Global South. Certain biomedical practices, such as C-section, are also perceived by women as risky.
Bienvenu Salim Camara +5 more
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