Results 71 to 80 of about 135,088 (203)

Avoiding Burnout with Compassionate Accompaniment: A Novel Approach to Training, Selecting, Managing, and Regulating Frontline Workers

open access: yesNonprofit Policy Forum
A significant amount of nonprofit work happens on the “frontlines”—interacting directly with clients and developing relationships with them in unpredictable and complex social service settings.
Oelberger Carrie
doaj   +1 more source

Unfolding the Broader Trust Landscape of Institutional Encounters Between Forced Migrants and the Welfare States of Finland and Sweden: The Role of Third-Party Actors

open access: yesNordisk Välfärdsforskning
This article investigates the broader landscape of trust in institutional encounters between forced migrants and the welfare state. It foregrounds different actors who are positioned at differing proximities to the actual encounter and have more direct ...
Liselott Sundbäck, Camilla Nordberg
doaj   +1 more source

Un/Doing Ethnicity in Intervening Swiss Street-Level Bureaucracy. A Police Service and a Child Welfare Service – an Ethnographic Perspective

open access: yesSwiss Journal of Sociology, 2019
The article presents the empirical findings of a multi-site ethnography in two organizations in Swiss street-level bureaucracy. We examined both a municipal child welfare office and the police force of a medium-sized city.
Piñeiro Esteban   +2 more
doaj   +1 more source

Representative Bureaucracy, Ethnicity, and Public Schools: Examining the Link Between Representation and Performance [PDF]

open access: yes, 2002
Demographic changes in the United States have led to challenges for public organizations that are tasked to serve shifting target populations. Many arguments exist for including greater numbers of ethnic minorities among an organization's personnel ...
David W. Pitts
core  

External migration management through information campaigns: street-level views and practices in Senegal

open access: yesPolitical Research Exchange
The implementation of European-funded migration policies in Senegal involves diverse street-level bureaucrats. Among them are migrant returnees and local migration policy experts who implement migration information campaigns.
Katerina Glyniadaki   +2 more
doaj   +1 more source

From “Clientelism” to a “Client-centred orientation”? The challenge of public administration reform in Russia [PDF]

open access: yes, 2007
The inefficiency, corruption and lack of accountability that afflict public administration in Russia impose substantial direct costs on both entrepreneurs and ordinary citizens.
Tompson, William
core  

From Bureaucracy to Enterprise? The Changing Jobs and Careers of Managers in Telecommunications Service [PDF]

open access: yes, 1995
This paper analyzes how organizational restructuring is affecting managerial labor markets. Drawing on field research from several Bell operating companies plus a detailed survey of managers in one company, this paper considers how organizational ...
Batt, Rosemary
core   +3 more sources

Introduction “street‐level bureaucracy, populism, and democratic backsliding” [PDF]

open access: yesGovernance
AbstractThis special issue investigates the impact of populism and democratic backsliding on street‐level bureaucracy (SLB) across various countries and contexts. The cooccurrence of populism and democratic erosion significantly alters public administration, particularly affecting public sector employees responsible for policy implementation.
Lotta, G.S.   +2 more
openaire   +2 more sources

Ethnic Diversity and Organizational Performance: Assessing Diversity Effects at the Managerial and Street Levels [PDF]

open access: yes, 2003
As the public sector workforce becomes more ethnically diverse and as government agencies make attempts to "manage" that diversity, the importance of understanding how diversity affects workplace interactions and work-related outcomes increases.
David W. Pitts, Elizabeth M. Jarry
core  

Navigating health system constraints and risks for childbirth care in rural Guinea: the role of women’s agency

open access: yesCritical Public Health
Women with reproductive desires and needs face various health system constraints in the Global South. Certain biomedical practices, such as C-section, are also perceived by women as risky.
Bienvenu Salim Camara   +5 more
doaj   +1 more source

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