Relationships of Trust in Street-Level Bureaucracies
Calenda, 2015 Research on social policies have analysed the increasing role of personalised relationship between street-level bureaucrats and "users", focusing on tensions between values and practices, daily professional practices and adaptation strategies or between the ways in which users understand the service and professionals their engagements.
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The overprotective parent - Bureaucratic agencies and natural hazard management [PDF]
Due to the public good character of protective measures against natural disasters events, their allocation is very often in the realm of bureaucratic and expert agencies. Based on the economic theory of bureaucracy the behaviour of a bureau providing the
Paul Raschky
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A környezetvédelmi felügyelőségek mint street-level bureaucracy szerepe a környezetpolitikában [PDF]
, 2002 Kohlheb, Norbert, Pataki, György
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