Results 121 to 130 of about 2,060 (291)
Public Administration Review, EarlyView.ABSTRACT This study examines whether street‐level bureaucrats' preferences toward algorithmic decision support (ADS) induce a unilateral shift of technology‐related risks onto clients of the public employment service. Expanding on public value theory and research on moral agency in public service work, we argue that case managers' choices of ADS ...
Martin Dietz +3 more
wiley +1 more source
Speaking truth to power—How political rhetoric leads to a counter response of LGBTQ street-level bureaucrats [PDF]
, 2021 Maayan Davidovitz, Nissim Cohen
openalex +1 more source
Digital Sentiments: Toward a Theory of Emotions in Digital Governance
Public Administration Review, EarlyView.ABSTRACT We propose an interdisciplinary theoretical framework that integrates insights from political science, public administration, organizational theory, economics, psychology, sociology, and cognitive science to better understand the role of emotions in governance in the digital age.
Galina Vissoky +2 more
wiley +1 more source
Public Administration Review, EarlyView.ABSTRACT Abortion access in Italy provides a case to examine how gendered administrative burdens emerge through the interplay of legal provisions, informal frontline practices, and contextual influences. Drawing on the Context–Mechanism–Outcome framework from realist evaluation, the analysis shows how legal access to abortion is constrained by ...
Debra Lanfranconi, Markus Hinterleitner
wiley +1 more source
Street-level Bureaucrats and Coping Mechanisms.The Unexpected Role of Italian Judges in Asylum Policy Implementation [PDF]
, 2021 Cristina Dallara, Alice Lacchei
openalex +1 more source
Policy Alienation and Street-level Bureaucrats’ Psychological Wellbeing: The Mediating Role of Alienative Commitment [PDF]
, 2020 Muhammad Usman +3 more
openalex +1 more source
Public Administration Review, EarlyView.ABSTRACT Support for diversity, equity, and inclusion (DEI) is a core public value and central to public administration. Yet, as diversity is realized through shifts in employee representation, organizational norms, and implementation practices, some members of socially privileged groups (e.g., White employees, men) experience discomfort and anxiety in
Ines Jurcevic +2 more
wiley +1 more source
Justitia ex machina: The impact of an AI system on legal decision-making and discretionary authority
Big Data & SocietyGovernments increasingly use algorithms to inform or supplant decision-making. Artificial Intelligence systems in particular are considered objective, consistent and efficient decision-makers, but have also been shown to be fallible.
Daan Kolkman +3 more
doaj +1 more source
Public Administration Review, EarlyView.ABSTRACT Street‐level bureaucrats (SLBs) directly affect citizens, making them central to public service delivery. Service success therefore hinges on public sector organizations' ability to recruit competent SLBs. We argue that citizens' perspectives should inform SLB recruitment, especially for contact‐intensive, relational frontline roles.
Jakob Trischler +3 more
wiley +1 more source