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Playing defence: the impact of trust on the coping mechanisms of street-level bureaucrats
Public Management Review, 2022Maayan Davidovitz, Nissim Cohen
exaly
Information Communication Technology and the Street-Level Bureaucrat
2016This chapter explains the theory behind an information communication technology (ICT) being developed to provide marginalised populations with a tool for uniting the voices of progressive-minded activists. The theory suggests that with this technology, seemingly incompatible progressive groups might enlarge their campaigns for social equity, creating a
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Street-level bureaucrats in de justitiële jeugdinrichting?
Tijdschrift voor Criminologie, 2016Although group workers in juvenile correctional facilities (JCFs) are restricted in their actions by many rules and regulations, they still have the opportunity for tailor-made actions. Based on Lipsky’s (2010) theory of ‘street-level bureaucracy’ this article explains what this discretion means for group workers in JCFs and how they deal with it ...
Geenen, Marie-José +3 more
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Which Clients Inspire or Reduce the Trust of Street-Level Bureaucrats?
Administration and Society, 2022Maayan Davidovitz, Nissim Cohen
exaly
The Artificial Bureaucrat: Artificial Intelligence in Street-Level Work
Digital Government: Research and PracticePublic service provision in the frontline, coined street-level bureaucracy, has been gradually impacted by information and communications technology (ICT) for decades. This impact, however, has mostly considered ICT as a tool suitable for tasks with low complexity.
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Street-Level Bureaucrats and the Implementation of Public Policy
2012Meyers, Marcia K. +1 more
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