Results 41 to 50 of about 63,239 (287)

Mitigating Health Disparities Through Empathetic Policymaking During Times of Crisis

Public Administration and Development, EarlyView.
ABSTRACT The COVID‐19 pandemic greatly exacerbated the existing disparities and inequities in health and healthcare among historically marginalized populations. Today, these impacts still echo. These persistent structured inequities erode the public's trust in government, lead to failure in public policies, and result in worse health consequences ...
Yali Pang, Brittany Keegan, Robyn D. McDougle   +2 more
wiley   +1 more source

Why Active Representation Varies: Cultural Stereotypes and Differential Treatment by Street‐Level Bureaucrats

Public Administration and Development, EarlyView.
ABSTRACT How do cultural stereotypes influence the likelihood that minority street‐level bureaucrats (SLBs) will actively represent marginalized subgroups within their ethnocultural community? While existing scholarship on representative bureaucracy has focused on the conditions under which minority SLBs engage in active representation, this study ...
Sohad Amaria, Einat Lavee, Nissim Cohen
wiley   +1 more source

Social Agencies for Children and Families as Street Level Bureaucracies. A Case Study.

Social Work and Society, 2011
Social workers in public welfare services can be considered, according to Michael Lipsky theorization, street level bureaucrats. Lipsky (1980) defines as street level bureaucrats all public service workers who interact directly with citizens and have ...
Fabio Cappello
doaj   +2 more sources

Linguistic Diversity as a Challenge for Street-Level Bureaucrats in a Monolingually-Oriented Organisation

Social Inclusion, 2021
Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil a special role
Elisabeth Scheibelhofer, Clara Holzinger, Anna-Katharina Draxl   +2 more
doaj   +1 more source

How do frontline tax workers assess citizen-clients’ trustworthiness? The role of signals and status characteristics [PDF]

, 2015
Within the literature on street-level workers’ encounters with citizens it is generally known that bureaucrats’ decision making is partly dependent on the relationship they have with them.
Groeneveld, S.M. (Sandra), Raaphorst, N.J. (Nadine)   +1 more
core  

Where Have I Seen You Before? Networks, Trust and Reciprocity as a Source of Collaboration in the Public Service

Public Administration and Development, EarlyView.
ABSTRACT Although some studies focus on how bureaucrats' interactions with one another affect performance, they rarely focus on why these public servants collaborate. Bureaucrats' collaboration matters because it can significantly contribute to achieving policy goals.
Nathalie Mendez
wiley   +1 more source

Administrative Traditions of the Majority World: A Commentary and Future Research Agenda

Public Administration and Development, EarlyView.
ABSTRACT Decolonising public administration is an urgent and necessary endeavour. In this short article we argue that we cannot, however, settle for shallow decolonialisations. We argue that the specific iterations of bureaucracy evidenced in post‐colonial states across the majority world can be conceptualised through the lens of administrative ...
Ibrahim Bornoma, Nick Kirsop‐Taylor, David Benson   +2 more
wiley   +1 more source

Unfolding the Broader Trust Landscape of Institutional Encounters Between Forced Migrants and the Welfare States of Finland and Sweden: The Role of Third-Party Actors

Nordisk Välfärdsforskning
This article investigates the broader landscape of trust in institutional encounters between forced migrants and the welfare state. It foregrounds different actors who are positioned at differing proximities to the actual encounter and have more direct ...
Liselott Sundbäck, Camilla Nordberg
doaj   +1 more source

Institutional Entanglements: How Institutional Knots and Reverberating Consequences Burden Refugee Families

RSF: The Russell Sage Foundation Journal of the Social Sciences, 2023
Research on administrative burdens has demonstrated that families experience significant costs in navigating different institutions. Yet studies have often focused more on the nature of the burdens that result from administrative rules than on the types ...
Blair Sackett, Annette Lareau
doaj   +1 more source

“Bad Things Happen in Philadelphia”: Managing Stigma and Threats in the Wake of False Criminal Accusations

Symbolic Interaction, EarlyView.
In the aftermath of the 2020 U.S. election, the boundary between activism and extremism blurred, with election officials reporting violent threats and false accusations of election fraud. From a symbolic interactionist perspective, these attacks provide a unique lens for examining the consequences of being falsely labeled a criminal.
Steven Windisch
wiley   +1 more source