Results 41 to 50 of about 5,534 (289)

Responding to mental health crisis at a street level: mental health practitioners as street level bureaucrats [PDF]

open access: yes, 2023
Street triage practitioners, consisting of mental health social workers and nurses, act as a conduit between service users and emergency services and have a significant amount of discretion in determining the care and treatment pathways for individuals ...
Maxine Bell   +3 more
core   +1 more source

Why Active Representation Varies: Cultural Stereotypes and Differential Treatment by Street‐Level Bureaucrats

open access: yesPublic Administration and Development, EarlyView.
ABSTRACT How do cultural stereotypes influence the likelihood that minority street‐level bureaucrats (SLBs) will actively represent marginalized subgroups within their ethnocultural community? While existing scholarship on representative bureaucracy has focused on the conditions under which minority SLBs engage in active representation, this study ...
Sohad Amaria, Einat Lavee, Nissim Cohen
wiley   +1 more source

Social Agencies for Children and Families as Street Level Bureaucracies. A Case Study.

open access: yesSocial Work and Society, 2011
Social workers in public welfare services can be considered, according to Michael Lipsky theorization, street level bureaucrats. Lipsky (1980) defines as street level bureaucrats all public service workers who interact directly with citizens and have ...
Fabio Cappello
doaj   +2 more sources

Street-level bureaucrats against pandemic in Türkiye: problems & strategies [PDF]

open access: yes
This article examines and explains the problems encountered and strategies the street-level bureaucrats (SLBs) used during COVID-19 Pandemic response efforts in Türkiye. To this end, the authors adopted Michael Lipsky's street-level bureaucrat concept to
YILDIZ, Mete   +3 more
core   +1 more source

Where Have I Seen You Before? Networks, Trust and Reciprocity as a Source of Collaboration in the Public Service

open access: yesPublic Administration and Development, EarlyView.
ABSTRACT Although some studies focus on how bureaucrats' interactions with one another affect performance, they rarely focus on why these public servants collaborate. Bureaucrats' collaboration matters because it can significantly contribute to achieving policy goals.
Nathalie Mendez
wiley   +1 more source

Linguistic Diversity as a Challenge for Street-Level Bureaucrats in a Monolingually-Oriented Organisation

open access: yesSocial Inclusion, 2021
Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil a special role
Elisabeth Scheibelhofer   +2 more
doaj   +1 more source

Administrative Traditions of the Majority World: A Commentary and Future Research Agenda

open access: yesPublic Administration and Development, EarlyView.
ABSTRACT Decolonising public administration is an urgent and necessary endeavour. In this short article we argue that we cannot, however, settle for shallow decolonialisations. We argue that the specific iterations of bureaucracy evidenced in post‐colonial states across the majority world can be conceptualised through the lens of administrative ...
Ibrahim Bornoma   +2 more
wiley   +1 more source

Unfolding the Broader Trust Landscape of Institutional Encounters Between Forced Migrants and the Welfare States of Finland and Sweden: The Role of Third-Party Actors

open access: yesNordisk Välfärdsforskning
This article investigates the broader landscape of trust in institutional encounters between forced migrants and the welfare state. It foregrounds different actors who are positioned at differing proximities to the actual encounter and have more direct ...
Liselott Sundbäck, Camilla Nordberg
doaj   +1 more source

The challenges encountered by street-level bureaucrats in Vietnam. [PDF]

open access: yes, 2010
Vietnamese street-level bureaucrats run into several challenges while performing their day-to-day activities. These challenges originate from several socio-economic and policy related factors.
Zijderveld, T.
core  

Conceptualizing the Street‐Level Bureaucrat Construct

open access: yesPublic Administration and Development, EarlyView.
ABSTRACT Differences among street‐level bureaucrats—across professions, institutional settings, regions, and countries—are largely overlooked in research. We propose conceptualizing the street‐level bureaucrat construct as a general variable that varies across institutional settings, professions, cultures, times, and locations. We analyze variations in
Faisal S. Cheema   +3 more
wiley   +1 more source

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