International Office Professionals: An Example of Street-Level Bureaucrats in Higher Education
Education Sciences, 2023 Internationalization has become an indispensable part of universities worldwide. Since the 1990s, various research has been conducted with those often seen as the main stakeholders of universities, namely administrators, academics, and students. However,
Betul Bulut-Sahin
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Emotional creaming: Street-level bureaucrats’ prioritisation of migrant clients ‘likely to succeed’ in labour market integration [PDF]
, 2021 Achieving equity in welfare provision depends on accurate understandings of the work of street-level bureaucrats. We explore the role of emotions when caseworkers prioritise cases.
Vassenden, Anders +3 more
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REGULATORY ENFORCEMENT OF MINIMUM WAGE POLICY: AN EXAMINATION OF STREET-LEVEL BUREAUCRATS’ DISCRETION IN MALAYSIA [PDF]
, 2021 Regulatory enforcement is a multifaceted phenomenon that revolves around the concept of discretion of Street-Level Bureaucrats (SLBs). Discretion can be defined as the ability to freely decide how to deliver services to the clients/public.
Hassan, Mohammed Salah
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Bakkebyråkratiets yttergrense. Hjemmetjenestens møte med eldre med psykiske helseproblemer
Nordisk Tidsskrift for Helseforskning, 2015 Street level bureaucracy’s outer limit. Home care service’s meeting with elderly people with mental health problems. This article illuminates framework for home care services’ work with older people with mental health problems living at home.
Astrid Skatvedt +2 more
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Jurnal Ilmu Pemerintahan, 2017 Integrity is required in the public service in order to prevent the occurrence of administrative pathology within the bureaucracy. This study aimed to describe the integrity bureaucrats front line (Street level bureucrats) in health services in Parepare ...
edyanto edyanto
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The Bureaucratic Ethos in Street-Level Work: Revitalizing Weber’s Ethics of Office
Perspectives on Public Management and Governance, 2022 AbstractDespite the centrality of bureaucracy to both the theory and the realities of street-level bureaucracy, street-level scholars have rarely engaged with the concept of bureaucracy as such. We argue that Weber’s perspective on bureaucracy represents an indispensable source that may help us align the theoretical foundation of street-level ...
Anne Mette Møller +2 more
openaire +3 more sources
How do citizens assess street-level bureaucrats' warmth and competence? A typology and test [PDF]
, 2020 Citizens encounter numerous street-level bureaucrats in their lifetime, but how do they assess the traits of the bureaucrats they meet? Understanding citizen assessments of bureaucrats is important, because they are not passive receivers of policies ...
de Boer, N.C.
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ROMANIAN STREET LEVEL BUREAUCRACY: A DESCRIPTIVE FOUNDATION
Transylvanian Review of Administrative Sciences, 2018 Despite our relatively broad and robust understanding of street level bureaucracy in a Western context, this area of inquiry remains somewhat understudied in an Eastern European context.
Dan Octavian BALICA +2 more
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The impact of New Public Management reforms on the delivery of secondary education in Tanzania
Commonwealth Journal of Local Governance, 2023 This article discusses the impact of adopting New Public Management (NPM) reforms in the delivery of education services via a case study of the experience of Mwanza City, Tanzania.
Wilfred Lameck, Chagulani Shabiru
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Street-Level Bureaucracy in Sustainable Urban Governance Regulating Street Vendors in Makassar City [PDF]
SHS Web of ConferencesStreet vendor regulation represents a complex challenge in sustainable urban governance because local governments must maintain public-space order while accommodating the socioeconomic needs of informal workers. This study examines the behavior of street-
Talib Rizta, Hasniati
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