Conceptualizing the Street‐Level Bureaucrat Construct
ABSTRACT Differences among street‐level bureaucrats—across professions, institutional settings, regions, and countries—are largely overlooked in research. We propose conceptualizing the street‐level bureaucrat construct as a general variable that varies across institutional settings, professions, cultures, times, and locations.
Faisal S. Cheema +3 more
openaire +2 more sources
Implementing education policy: reflections of street-level bureaucrats
The study aims to explore the policy implementation process regarding 2023 Education Vision, a national-based top-down policy document, in the context of Istanbul through the lived experiences of 10 local-level administrators as street-level bureaucrats.
Özge Karaevli +2 more
openaire +3 more sources
What Motivates Street-level Bureaucrats to Implement the Reforms of Elected Politicians? [PDF]
The aim of this article is to explore the motivations of street-level bureaucrats when implementing change initiated by elected politicians. We analyse experimental data on more than 1,800 local civil servants from all 243 local governments in South ...
Soonae Park +3 more
core +1 more source
Street-level bureaucrats: tensions and challenges in online placemaking
Purpose Social media have become a key part of placemaking. Placemaking revolves around collaboration between multiple stakeholders, which requires ongoing two-way communication between local government and citizens. Although social media offer promising tools for local governments and public professionals in placemaking, they have not lived up to ...
Breek, P., Eshuis, J., Hermes, J.
openaire +2 more sources
Rebelliousness and Street-Level Bureaucrats' Discretion: Evidence From Malaysia [PDF]
Street-level bureaucrats are a fundamental part of the implementation process of any policy. This study provides an examination of the factors that shape the behavior of street-level bureaucrats at the frontlines of policy ...
Raja Ariffin, Raja Noriza +3 more
core +2 more sources
Street-Level Bureaucrats in a Catch-All Bureaucracy
Since 2015 Dutch street-level bureaucrats have ample discretionary space to determine how to help clients. Simultaneously, resources were reduced. According to Zacka SLBs should avoid three pathological positions: indifference, caregiving, and enforcing. At the individual level SLBs supposedly accomplish that by a gymnastics of the self.
Margo Trappenburg +2 more
openaire +5 more sources
Immigration Detention, the Patriarchal State and the Politics of Disgust in the Hands of Street-level Bureaucrats [PDF]
This article presents the results of ethnographic research conducted in the southern border of Mexico from 2017 to 2019, specifically at the Estación Migratoria Siglo XXI [XXI Century Immigration Station], which is one of the biggest and most important ...
Alethia Fernández de la Reguera
core +2 more sources
Street-level bureaucrats and discretion
In this study, a case study is carried out regarding street-level bureaucrats in public sectors. We examine how street-level bureaucrats experience discretion, how they relate to it, use it and whether there are any differences in discretion. Further the
Mellberg, Linnéa, Olausson, Michelle
core +2 more sources
Doctor as Street-Level Bureaucrat
Doctor as Street-Level Bureaucrat Doctors are street-level bureaucrats, making decisions that can have particularly significant effects on vulnerable people.
openaire +4 more sources
Is output performance all about the resources? A fuzzy-set Qualitative Comparative Analysis of street-level bureaucrats in Switzerland [PDF]
This article refines Lipsky’s (1980) assertion that lacking resources negatively affect output performance. It uses fuzzy-set Qualitative Comparative Analysis to analyse the nuanced interplay of contextual and individual determinants of the output ...
Thomann, Eva
core +1 more source

