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Restaurant Diners' Switching Behavior During the COVID-19 Pandemic: Protection Motivation Theory. [PDF]

open access: yesFront Psychol, 2022
The unsettling fear of COVID-19 infections has caused a new trend in consumer behavior in the food and beverage industry. The unprecedented COVID-19 pandemic has shifted consumers’ preferences from eat-in to online delivery. This research aims to measure
Mahmood H   +5 more
europepmc   +2 more sources

Understanding Users' App-Switching Behavior During the Mobile Search: An Empirical Study from the Perspective of Push-Pull-Mooring Framework. [PDF]

open access: yesBehav Sci (Basel)
With the rapid development of mobile applications (apps), various types of mobile apps have become the main channels for smartphone interaction. The user’s app switching behavior in mobile search tasks has also received attention from academia.
Liang S, Wei Z.
europepmc   +2 more sources

Selection and Plan Switching Behavior [PDF]

open access: yesInquiry: The Journal of Health Care Organization, Provision, and Financing, 2006
A majority of employees can choose among health insurance plans of varying generosity. They may switch plans if prices, information, or their health status change.
Rusty Tchernis   +4 more
doaj   +3 more sources

How information and communication overload affect consumers' platform switching behavior in social commerce. [PDF]

open access: yesHeliyon
In social commerce, users are increasingly resorting to social media platforms to search for information, purchase goods, and share shopping experiences.
Fan W, Osman S, Zainudin N, Yao P.
europepmc   +2 more sources

Long-Term Relationship Building and Customer Switching Behaviour in the Mobile Telecommunication Industry in Nigeria

open access: yesRomanian Economic Journal, 2021
This paper examined long-term relationship building and customer switching behavior among mobile telecommunication operators in Nigeria. The population of this study includes all mobile telecommunication company and their subscribers in Edo State ...
Ebhote Oseremen
doaj   +1 more source

Outcome saliency modulates behavioral decision switching [PDF]

open access: yesScientific Reports, 2020
AbstractGoal-directed decision making often requires evaluating the outcomes of our decisions, assessing any gains or losses, learning from performance-related feedback, and deciding whether to alter our future decisions. However, it is unclear how these processes can be influenced by the saliency of an outcome (e.g., when one aspect of the outcome is ...
Sai Sun, Rongjun Yu, Shuo Wang
openaire   +2 more sources

Systematic Literature Review of Switching Behavior in Service Industry

open access: yesBinus Business Review, 2022
Although many studies have focused on consumer behavior, a summary of constructs specialized in switching behavior is unexplored. The research aimed to enlarge an extensive and updated overview of customer switching behavior in the service industry.
Stella Olivia Rawis   +4 more
doaj   +1 more source

Switching from offline to online health consultation in the post-pandemic era: the role of perceived pandemic risk

open access: yesFrontiers in Public Health, 2023
IntroductionDue to its effectiveness and various benefits, the use of online health consultation (OHC) has dramatically increased in recent years, especially since the outbreak of the COVID-19 pandemic.
Xue Pan, Xuecheng Zhou, Lei Yu, Lei Hou
doaj   +1 more source

Drivers of Brand Switching Behavior in Mobile Telecommunications [PDF]

open access: yesAthens Journal of Mass Media and Communications, 2018
Brand switching refers to migration of users from one brand to another. Switching is associated with negative consequences such as declining market share and poor profitability.
Nicholas Grigoriou   +2 more
doaj   +1 more source

Store-Switching Behavior [PDF]

open access: yesMarketing Letters, 1997
This study describes temporal aspects of consumer shopping behavior.Most cross-sectional studies either explicitly or implicitly assumethat consumer choice behavior is constant over time. The results ofthis study, which is based on scanner panel data for twenty-one grocerystores for three years in Missouri, indicates that consumers areinvolved in ...
Popkowski Leszczyc, Peter T. L.   +1 more
openaire   +3 more sources

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