When Disease Concerns Divide: How Out‐Group Classification Reduces Satisfaction With Service Robots
ABSTRACT As service robots become more prevalent in retail and hospitality settings, understanding the psychological factors that shape consumer satisfaction is critical. While prior research suggests that heightened disease concerns should increase acceptance of robotic services due to their hygienic advantages, we propose and demonstrate the opposite
Liangyan Wang+2 more
wiley +1 more source
Tendering Universal Service Obligations in Liberalized Network Industries [PDF]
In the past decades, several countries have introduced reverse auctions for allocating universal service or public mission subsidies in various industries. Examples include urban transport, air transport and telecommunications.
Christian Jaag, Urs Trinkner
core
ABSTRACT Alzheimer's disease (AD) and Parkinson's disease (PD), which are characterized by the accumulation of misfolded protein aggregates and cognitive/motor dysfunction, are the most prevalent neurodegenerative diseases (NDDs). Despite strategic investigations aimed at augmenting the pharmaceutical pipeline, available drugs for AD and PD merely slow
Yoo Joo Jeong+12 more
wiley +1 more source
Universal Telecommunications Services: A brief history and analysis of the issues surrounding the new Australian legislation on the Universal Service Obligation [PDF]
Stuart Corner
openalex +1 more source
Unearthing the impact of earthquakes: A review of economic and social consequences
Abstract The purpose of this paper is to offer a comprehensive overview of the socioeconomic effects of earthquakes. We begin with a thorough literature review. Following this, we assess policy measures taken in response to major earthquakes, drawing on existing research to formulate insights and recommendations that policymakers can use to effectively
Cevat Giray Aksoy+3 more
wiley +1 more source
The future of the USO - Economic rationale for universal services and implications for a future-oriented USO [PDF]
Universal service obligations (USO) in the postal sector currently enjoy considerable attention among politicians, practitioners and academics. The primary areas of interest have been the viability, costing and funding of the USO in a completely ...
Christian Jaag, Urs Trinkner
core
Antecedents and Outcomes of Service Recovery Satisfaction in Telecommunications in Croatia Along with the Role of Image and Perceived Switching Costs [PDF]
Ariana Nefat+2 more
openalex +1 more source
Customer Perceptions on E-service Quality and Customer Loyalty in Botswana Telecommunications Sector [PDF]
Misani Sephetsolo
openalex +1 more source
Telerehabilitation of patients with stroke: Initial program theories for successful implementation
Abstract Purpose Telerehabilitation has proven effective for stroke survivors, yet it is slowly implemented. We developed Initial Program Theories (IPTs) that focus on the telerehabilitation of stroke survivors in the United States to uncover the possible causal relationship between implementation strategies and outcomes.
Mohamed M. Hasan+6 more
wiley +1 more source
Universal Service in Telecommunications: A Case Study of New Zealand and Vietnam Legal and Institutional Frameworks, with Proposals for Reform in Vietnam [PDF]
Lam Thanh Vo
openalex +1 more source