Results 311 to 320 of about 5,483,277 (380)
Some of the next articles are maybe not open access.
A critical review of alternative measures of telecommunications service quality
, 2019Purpose The purpose of this paper is to review the service quality (SQ) models established in various empirical studies conducted across the world specifically applied to telecommunications services.
Abd-Elrahman Hassanein Abd-Elrahman +3 more
semanticscholar +1 more source
WEB SERVICES IN TELECOMMUNICATIONS - A Survey on Web Services in Telecommunications
IEEE Communications Magazine, 2007This article presents a survey of service-oriented architecture and Web services within telecommunications. Telecommunications over the past few years has been in a state of constant flux, with shifts in regulations, increased competition, and technological progress.
Dirk Pesch, Donna Griffin
openaire +2 more sources
Using SERVQUAL to assess the quality of service provided by Jordanian telecommunications Sector
, 2014Purpose – The purpose of this paper is to explore the application of the SERVQUAL approach to assess the quality of service of Jordanian telecommunication sector and how this can ultimately affect customer loyalty.
Muhammed S. Alnsour +2 more
semanticscholar +1 more source
Open for Business? China's Telecommunications Service Market and the WTO
, 2010China joined the World Trade Organization (WTO) in 2001 after almost 15 years of negotiations, making extensive commitments to open its markets to foreign investment and liberalize trade in goods and services. China represents a huge potential market for
Tania Voon, A. Mitchell
semanticscholar +1 more source
On the Optimality of Fixed-up-to Tariff for Telecommunications Service
Information systems research, 2006A tariff is the total charge payable by a customer for services provided. We study the design of tariffs for a telecommunications service provider. We develop an economic model that captures the negative externalities of the network and the diversity of ...
Y. Masuda, S. Whang
semanticscholar +1 more source
Service quality in utility industries: the European telecommunications sector
, 2014Purpose – The purpose of this paper is to analyse the economic and technological factors that determine the quality of European telecommunications services.
V. Pina, L. Torres, Patricia Bachiller
semanticscholar +1 more source
The IBM telecommunications service delivery platform
IBM Systems Journal, 2008Telecommunications service providers (TSPs) are currently faced with a significant number of threats to their core business models. In addition to competition from traditional TSPs, they must also face increasing competition from Internet service ...
S. Ramanathan +2 more
semanticscholar +1 more source
Accessibility of telecommunications services
CHI '00 extended abstracts on Human factors in computer systems - CHI '00, 2000This paper considers the problem of whether older users will be able to benefit from the new range of telecommunications and Internet services.
openaire +2 more sources
Pricing of telecommunications services
Review of Industrial Organization, 1993Recently many scholars have argued that society's welfare would be increased if the price of local telephone service were increased, and the prices for toll and enhanced telecommunication services reduced. In this paper we argue that the telecommunications policy literature has largely ignored the impact of varying technical standards on the cost-of ...
David Gabel, Mark D. Kennet
openaire +2 more sources
Request for Comments, 2006
RFCs 3689 and 3690 detail requirements for an Emergency Telecommunications Service (ETS), of which an Internet Emergency Preparedness Service (IEPS) would be a part.
F. Baker, J. Polk
semanticscholar +1 more source
RFCs 3689 and 3690 detail requirements for an Emergency Telecommunications Service (ETS), of which an Internet Emergency Preparedness Service (IEPS) would be a part.
F. Baker, J. Polk
semanticscholar +1 more source