Results 11 to 20 of about 22,800 (265)

The impact of their role on telephone crisis support workers' psychological wellbeing and functioning: Quantitative findings from a mixed methods investigation. [PDF]

PLoS ONE, 2018
Research suggests that frequent empathic engagement with others in distress places helpers in registered professional roles (e.g. medical practitioners, psychologists) at risk of functional impairment related to symptoms of psychological distress ...
Taneile Ashlea Kitchingman, Peter Caputi, Alan Woodward, Coralie Joy Wilson, Ian Wilson   +4 more
doaj   +3 more sources

Frequent callers to telephone helplines: new evidence and a new service model [PDF]

, 2016
This paper describes a program of work designed to inform a service model to address a challenge for telephone helplines, namely frequent callers.We conducted a systematic literature review and four empirical studies that drew on different data sources ...
Jane Gunn, Spittal, Matthew J., Meredith Harris, Bridget Bassilios, Izabela Fedszyn, Matthew J. Spittal, Chondros, Patty, Fedszyn, Izabela, Harris, Meredith, Jane Pirkis, Patty Chondros, Bassilios, Bridget, Pirkis, Jane, Middleton, Aves, Aves Middleton, Gunn, Jane   +15 more
core   +3 more sources

Callers’ experiences of contacting a national suicide prevention helpline [PDF]

, 2012
Background: Helplines are a significant phenomenon in the mixed economy of health and social care. Given the often anonymous and fleeting nature of caller contact, it is difficult to obtain data about their impact and how users perceive their value. This
Moore, John, Ph.D., Catherine. M Coveney (16200920), Armstrong, Sarah, Coveney, Catherine M., Kristian Pollock (4038341), John Moore (8507), Coveney, Catherine, Moore, John, Pollock, Kristian, Sarah Armstrong (7466588)   +9 more
core   +1 more source

Emerging models and trends in mental health crisis care in England: a national investigation of crisis care systems

BMC Health Services Research, 2021
Background Inpatient psychiatric care is unpopular and expensive, and development and evaluation of alternatives is a long-standing policy and research priority around the world.
Christian Dalton-Locke, Sonia Johnson, Jasmine Harju-Seppänen, Natasha Lyons, Luke Sheridan Rains, Ruth Stuart, Amelia Campbell, Jeremy Clark, Aisling Clifford, Laura Courtney, Ceri Dare, Kelly Kathleen, Chris Lynch, Paul McCrone, Shilpa Nairi, Karen Newbigging, Patrick Nyikavaranda, David Osborn, Karen Persaud, Martin Stefan, Brynmor Lloyd-Evans   +20 more
doaj   +1 more source

Evaluation of the 113Online Suicide Prevention Crisis Chat Service: Outcomes, Helper Behaviors and Comparison to Telephone Hotlines [PDF]

Suicide and Life-Threatening Behavior, 2016
Recognizing the importance of digital communication, major suicide prevention helplines have started offering crisis intervention by chat. To date there is little evidence supporting the effectiveness of crisis chat services. To evaluate the reach and outcomes of the 113Online volunteer‐operated crisis chat service, 526 crisis chat logs were studied ...
Mokkenstorm, JK, Eikelenboom, M, Huisman, A, Wiebenga, J, Gilissen, R, Kerkhof, AJFM, Smit, JH   +6 more
openaire   +6 more sources

The insular telephone network of the Cabildo de Tenerife (1914-1938): from an isolated system to coexistence with the monopoly

Revista de Historia Industrial, 2020
This paper presents a review of the history of the insular telephone network of Tenerife (RTIT). The development of this telephone service was the best example in the Canary Islands of the commitment of a local administration, as its implementation ...
Rafael Pérez Jiménez, FRANCISCO DEL PINO QUINTANA NAVARRO   +1 more
doaj   +1 more source

Investigating the association between characteristics of local crisis care systems and service use in an English national survey [PDF]

, 2023
BACKGROUND: In England, a range of mental health crisis care models and approaches to organising crisis care systems have been implemented, but characteristics associated with their effectiveness are poorly understood.
Nyikavaranda, Patrick, Sevdalis, Nick, Kelly, Kathleen, Osborn, David, Sheridan Rains, Luke, Stuart, Ruth, Ginestet, Cedric, Persaud, Karen, Johnson, Sonia, McCrone, Paul, Lloyd-Evans, Brynmor, Dalton-Locke, Christian, Landau, Sabine, Stefan, Martin, Simpson, Alan, Rojas-García, Antonio, Newbigging, Karen, Nairi, Shilpa, Dare, Ceri, Lynch, Chris, Foye, Una   +20 more
core   +3 more sources

Transformation of the public service of Ukraine into an institution of social interaction in the context of the global crisis

Aspekti Publìčnogo Upravlìnnâ, 2020
The article substantiates the conceptual foundations of the transformation of the public service of Ukraine into the institution of social interaction as one of the most important conditions for overcoming the socio-economic crisis and effective ...
Sergii Serohin, Ihor Pysmenny, Nataliia Lipovska   +2 more
doaj   +1 more source

Mental health professionals and telehealth in a rural setting: a cross sectional survey

BMC Health Services Research, 2023
Background Telehealth usage has been promoted in all settings but has been identified as a panacea to issues of access and equity in the rural context.
David Nelson, Maxime Inghels, Amanda Kenny, Steve Skinner, Tracy McCranor, Stephen Wyatt, Jaspreet Phull, Agnes Nanyonjo, Ojali Yusuff, Mark Gussy   +9 more
doaj   +1 more source

COVID-19 – Changes in Workload and Clinical Practice in Trauma and Orthopaedics in a District General Hospital in the United Kingdom [PDF]

Malaysian Orthopaedic Journal, 2021
INTRODUCTION: COVID-19 has had a significant impact on the entire health system. The trauma and orthopaedic service has been compelled to alter working practices to respond proactively and definitively to the crisis. The aim of this study is to summarise
Fari G , Virani S, Tadros BJ, Dhinsa BS, Reddy G, Relwani J   +5 more
doaj   +1 more source