Results 191 to 200 of about 132,222,665 (304)
AI Chatbots Versus Human Agents for Customer Service: A Social Belonging Perspective
Journal of Consumer Behaviour, EarlyView.ABSTRACT Artificial intelligence (AI) has rapidly transformed customer service, leading to the widespread adoption of AI‐driven chatbots. Despite these advances, consumers consistently prefer human agents over AI chatbots, as documented in both academic research and industry reports. This research proposes a Social Belonging Perspective to explain this
Linwan Wu, Chi Zhang, Kai Tian
wiley +1 more source
Mitigating Chatbot Service Failures: The Roles of Anthropomorphism, Acknowledgment, and Apology
Journal of Consumer Behaviour, EarlyView.ABSTRACT This study examines how chatbot anthropomorphism shapes consumer responses to service failure by distinguishing between process failure and outcome failure and by testing alternative recovery responses. Across three pretests (N = 30, 120 and 240) and two scenario‐based experiments (Study 1: N = 346; Study 2: N = 778), consumers evaluated ...
Juyon Lee, Wujin Chu, Rajat Roy
wiley +1 more source
Editorial: Inflammation and diabetes: unraveling vascular complications and therapeutic innovations. [PDF]
Front Endocrinol (Lausanne)Biscetti F, Eraso LH, Rando MM, Flex A.
europepmc +1 more source
The Days the King Ashoka Named: Tisya, Punarvasu, and the Lunar Days of Rock Edict IX - Morality, the Moon's Calendar, and the Sanchi Stupa as oldest India's Astronomical Monument [PDF]
Vijayalaxmi Shinde
openalex +1 more source
Clinical Impact of Adherence to Fractional Flow Reserve Guidance in Acute Coronary Syndrome
Catheterization and Cardiovascular Interventions, EarlyView.ABSTRACT Background Fractional flow reserve (FFR) is established to guide revascularization in stable coronary disease and non‐culprit lesions in acute coronary syndromes (ACS). However, real‐world adherence to FFR guidance across the spectrum of ACS presentations, including ambiguous culprit scenarios, remains incompletely characterized.
Eun Ho Choo +5 more
wiley +1 more source
Carbon Energy, EarlyView.Nitrogen‐stitched rGO forms an active charge‐regulating bilayer on graphite that pre‐adsorbs, guides, and delivers Li+ into the lattice. This adsorption–migration–diffusion pathway accelerates Li+ transport, stabilizes the interface, and enables fast‐charging performance beyond conventional graphite limits.
Hojun Moon +6 more
wiley +1 more source
Evolutionary and physiological arguments for the existence of a circalunar clock in humans. [PDF]
BMC Ecol EvolHelfrich-Förster C, Wehr TA.
europepmc +1 more source