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Total quality management and education

Total Quality Management & Business Excellence, 1995
In this paper the five cornerstones (key principles) of total quality management (TQM) are introduced by using a new management pyramid called the TQM pyramid. These principles are leadership, focus on the customer and the employee, continuous improvements, everybody's participation and focus on facts.
Dahlgaard, Jens Jørn   +2 more
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The benefits of total quality management

Computerized Medical Imaging and Graphics, 2001
In this article, we will review the implementation of the ISO 9000 quality system in the Department of Nuclear Medicine. We will also discuss the benefits of working with the ISO 9000 standards and explain why we have shifted our focus from ISO 9000 towards the EFQM model. After an introduction concerning Total Quality Management and the EFQM model, we
H P, Geraedts   +2 more
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TOTAL QUALITY MANAGEMENT

Administration in Social Work, 2000
Collis P. Huntington, owner of Newport News Shipbuilding, engraved in 1917 the company’s motto on the side of the building: “We shall build good ships here; at a profit, if we can, at a loss if we must, but always build good ships.” (Dobyns and Crawford-Mason, 1991: 11).
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From total quality management to total quality environmental management

The TQM Magazine, 1995
Total quality management (TQM) was developed at the same time as the interest in environmental issues began to emerge and, as such, it has built in the same concepts as those regarding issues relevant to the environment. Suggests the acronym in use today, TQEM (total quality environmental management), clearly reflects its genesis and the existing ...
Fabio Borri, Giuliano Boccaletti
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Total Quality Management

Journal of Customer Service in Marketing & Management, 1996
Der Begriff „Total Quality Management“ (TQM) entwickelte sich aus dem ursprunglichen Qualitatsverstandnis als Ubereinstimmung von spezifizierten mit tatsachlich festgestellten Merkmalswerten von Produkten. Die Lernfahigkeit speziell der japanischen Unternehmen zeigt sich in der Wandlung des Begriffsinhaltes der Qualitat ab 1950, als die japanischen ...
Rolf Staal, Veit Buch
  +4 more sources

Total Quality Management

2011
Das heutige Total Quality Management basiert auf den Grundzugen der Qualitatskontrolle. Anfang des 19. Jahrhunderts wurden aufgrund der Arbeitsteilung (Taylorismus) Produkte hergestellt, diese jedoch ohne systematische Uberprufung an den Kunden ausgeliefert. Die Fehlerquote war dementsprechend hoch.
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IEEE total quality management

IEEE Communications Magazine, 1994
The IEEE staff organization has undertaken a major quality initiative that has required a major staff learning and training program followed by pilot quality initiatives in a number of major areas. We begin with the quality principles that provide the foundation for the initiatives and then move to describe the initiatives and their effects on members,
James Cox, Ralph W. Wyndrum Jr.
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Total Management, Not Total Quality Management

Journal For Healthcare Quality, 1990
Part I: "The Quality Problem is Real." Hospitals fail because of management. This failure is primarily a result of a lack of a total management (TM) approach. This leads to a crazy quilt of individual add-on programs and projects which struggle to survive in a management climate of constant crisis and reactivity.
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Total Data Quality Management and Total Information Quality Management Applied to Costumer Relationship Management

Proceedings of the 9th International Conference on Information Management and Engineering, 2017
Data quality (DQ) is an important issue for modern organizations, mainly for decision-making based on information, using solutions such as CRM, Business Analytics, and Big Data. In order to obtain quality data, it is necessary to implement methods, processes, and specific techniques that handle information as a product, with well established ...
Maritza M. C. Francisco   +3 more
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Total Quality Management

International Journal of Quality & Reliability Management, 1994
Attempts to capture the varied conceptualizations of industries by researchers and to provide some perspectives from which to understand the concepts, evolution and implementation of TQM. A case study of TQM implementation is presented and the implications for developing economies are highlighted.
R.R. Lakhe, R.P. Mohanty
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