Do Loyalty Programs Enhance Behavioral Loyalty: An Empirical Analysis Accounting for Program Design and Competitive Effects [PDF]
This paper studies the effects of loyalty programs on share-of-wallet using market-wide household panel data on supermarket purchases.We find that loyalty programs relate positively to share-of-wallet, but the programs differ in effectiveness and some ...
Heerde, H.J. van +3 more
core
Revisiting Fisher's n‐D statistical vision: From algebraic abstraction to modern visualization
Abstract We revisit early foundational results in mathematical statistics derived by Ronald A. Fisher. They involve sampling distributions of statistics calculated from independent and identically distributed Normal observations, namely the root mean square deviation; the mean absolute deviation, conditional on already knowing the value of the root ...
James A. Hanley
wiley +1 more source
Purpose – This study examines how Sharia-Compliant Service Quality (SCSQ) and Islamic Experience (IE) shape Muslim tourist loyalty in halal tourism through Trust (TR), Perceived Value (PV), and Satisfaction (SAT).
Andhi Sukma, Desy Oktaviani, Ifa Latifah
doaj +1 more source
The use of Ethnography to explore Tourist Satisfaction Antecedents [PDF]
The purpose of this paper is to provide insights concerning the use of ethnographic techniques to explore the antecedents of tourist satisfaction; otherwise referred to as the needs and expectations which precede tourist satisfaction.
Christou, Prokopis, Saveriades, Alexis
core
The Relationship Between Board Diversity and Corporate Environmental Performance: A Meta‐Analysis
ABSTRACT The association between corporate governance mechanisms and corporate environmental performance has gained increasing academic engagement; however, existing empirical studies provide inconsistent results. This study aims at empirically summarizing the results of previous research on the relationship between different characteristics of board ...
My Hanh Doan +3 more
wiley +1 more source
The Influential Factors toward Tourist Loyalty in the Tourism Sector
This research focuses on examining tourist loyalty on the basis of the investigated variables in the recent literature on the tourism sector. The empirical results of this study identify factors affecting tourist loyalty, which include both direct and ...
Jankingthong, Wiwat +1 more
core +1 more source
Tourist loyalty and mosque tourism: The case of the Mosque-Cathedral in Córdoba (Spain). [PDF]
Navajas-Romero V +3 more
europepmc +1 more source
Do Loyalty Programs Really Enhance Behavioral Loyalty? An Empirical Analysis Accounting for Self-Selecting Members [PDF]
One of the pressing issues in marketing is whether loyalty programs really enhance behavioral loyalty. Loyalty program members may have a much higher share-of-wallet at the firm with the loyalty program than non-members have, but this does not ...
Heerde, H.J. van +3 more
core
ABSTRACT ESG practices offer various benefits for family firms; however, there has been limited focus on how these practices can specifically advantage the owning family. To address this gap, we conduct a multiple‐case study of six Italian family firms.
Rafaela Gjergji +4 more
wiley +1 more source
Governance Drivers of Fossil Fuel Divestment: Evidence From Global Banks
ABSTRACT Climate change poses increasing transition risks for the banking sector, as financial institutions remain exposed to fossil fuel activities despite growing sustainability commitments. This study examines whether corporate governance influences banks' decisions to adopt fossil fuel divestment policies.
Rosella Carè +3 more
wiley +1 more source

