Results 211 to 220 of about 323,389 (251)

Impact of Tacit Knowledge on Tourist Loyalty

2021
Given the prevailing competitive market conditions, establishing long-term relationships proves a source of sustainable competitive advantage. Tacit knowledge, as the only resource developed in the intellect, in the competences and the experiences built up by the human resources available, would seem appropriate to constructing competitive advantage ...
Carla Pereira, Helena Alves, João J. Ferreira   +2 more
openaire   +1 more source

An examination of tourists’ national identity, place attachment and loyalty at a dark tourist destination

Kybernetes, 2022
PurposeThe question of whether tourist destinations established in the aftermath of a disaster will attract visitors remains unanswered. This study attempts to answer this question by examining the effect of nation identity on tourists' loyalty in dark heritage tourism through place attachment using the social identity and attachment theory.Design ...
Ravi Dandotiya, Arun Aggarwal
openaire   +2 more sources

Antecedents of tourist loyalty to tourist destinations: a mediated-moderation study

International Journal of Tourism Cities, 2018
Purpose The purpose of this paper is to analyze the impact of destination image on satisfaction level and tourist loyalty toward the various tourist destinations in Jammu and Kashmir. The study, also, attempted to investigate the mediating role of satisfaction and moderating role of gender, past experience and ...
Suhail Ahmad Bhat, Mushtaq Ahmad Darzi
openaire   +1 more source

An Investigation of International Tourists on Tourist Satisfaction, Tourist Experience and Destination Loyalty

2019
Humanities, Arts and Social Sciences Studies, 19, 3, 649 ...
Comtas Tassawa, Jantima Banjongprasert
openaire   +1 more source

An investigation of tourists’ destination loyalty and preferences

International Journal of Contemporary Hospitality Management, 2001
Investigates the relationship between tourists’ destination loyalty and their preferences as to destination. Destination loyalty is operationally defined as the level of tourists’ perceptions of a destination as a recommendable place. On‐site surveys of Korean outbound travellers were conducted at the Seoul International Airport, South Korea, in March ...
Joseph S. Chen, Dogan Gursoy
openaire   +1 more source

A model of tourists’ loyalty: the case of Airbnb

Journal of Hospitality and Tourism Technology, 2018
Airbnb, a popular peer-to-peer accommodation platform, exceeds the yearly revenue of hotel chains, such as Marriot and Hilton. However, the reason why consumers engage with peer-to-peer accommodations and become loyal is not completely clear yet. This study aims to investigate Airbnb as a service setting.
Lidija Lalicic, Christian Weismayer
openaire   +1 more source

Satisfaction as a Bridge to Loyalty in a Tourist Destination

Tourism Analysis, 2018
This study examines the mediating role of satisfaction between destination image and destination loyalty, and novelty seeking and destination loyalty. The research model is developed on the basis of previous studies in the fields of marketing and tourism.
Vo-Thanh, Tan, Tran, Cam Ai Thi, Dang, Rey   +2 more
openaire   +1 more source

The tourist experience: Modelling the relationship between tourist satisfaction and destination loyalty

Materials Today: Proceedings, 2021
Abstract Purpose and background Goa is in western India with shorelines along the Arabian Sea which has a long history of a Portuguese colony (earlier to 1961) with tropical spice plantations and cathedrals. With oscillating widespread beaches (Calangute and Palolem) Goa is a tourist attraction (Velha, Panaji) for many locals and foreigners.
Vani Ramesh, Vishal C. Jaunky
openaire   +1 more source

Tourist Attribution and the Moderating Role of Loyalty

Tourism Analysis, 2010
This study conceptualizes a three-dimensional model of tourist attributional process which explains how tourists account for negative experiences. The three dimensions are locus (internal vs. external), stability (stable vs. unstable), and globality (global vs. specific).
Suh-Hee Choi, Liping A. Cai
openaire   +1 more source

Exploring Tourist Satisfaction and Destination Loyalty

2019
The study of tourists’ satisfaction and loyalty is a very fruitful area of research. In this chapter we get deeper insight on the determinants of tourists’ satisfaction and loyalty behaviour, and how both variables influence each other. With this objective, we estimate two main equations employing survey data on five Spanish destinations.
Andrés Artal-Tur, Noelia Sánchez-Casado   +1 more
openaire   +1 more source