Results 181 to 190 of about 1,661 (259)
AI Cracks Jokes: Building Consumer–Brand Closeness Through Machine‐Generated Humor
ABSTRACT Integrating AI led social cues into service encounters has become a key strategy for humanizing technology. Grounded in Social Penetration Theory, this research examines how AI‐generated humor styles (affiliative vs. self‐defeating) influence consumer brand identification and proposes consumer personality as a key moderator.
Heng Chu +3 more
wiley +1 more source
Loneliness and the Customer Journey: Toward a Framework for Customer Experience Management
ABSTRACT How can customer experience (CX) frameworks be used to understand and support service firms to mitigate loneliness and social isolation? This paper addresses this question by developing the Lonely Customer Journey, a conceptual framework that uses the Touchpoints‐Context‐Qualities (TCQ) framework (De Keyser et al.
Nina Veflen, Lars Witell, Lars Fuglsang
wiley +1 more source
Consumer Cultural Renaissance: Conceptualisation, Scale Development, and Validation
ABSTRACT As incessant globalisation leads to the pervasive erosion of traditional Asian culture by Western consumerism, a recent phenomenon has emerged that allures Asian consumers to reconnect with their traditional culture via consumption. We postulate that this behaviour is rooted in a self‐identity, consumer cultural renaissance (CCR), that has not
Richard Lee +3 more
wiley +1 more source
Redefining Acne as a Distinct Inflammatory Disease: Acne Is Not an Aesthetic Issue
JEADV Clinical Practice, EarlyView.
Jean Paul Claudel +4 more
wiley +1 more source
ABSTRACT This study introduces the Paradox of Escapism, exploring how the act of escaping reality can evolve from a short‐term avoidance strategy to a mechanism for self‐regulation and enhanced life satisfaction. Employing five rigorous, multimethod investigations, including qualitative interviews and sentiment analysis (Study 1), Structural Equation ...
Thamiris Magalhães de Sousa +3 more
wiley +1 more source
The Physical, Emotional, and Autonomous Anthropomorphism of Service Chatbots
ABSTRACT Prior research on chatbot anthropomorphism has often treated it as a unidimensional construct, producing inconsistent findings regarding how human‐like design cues shape user responses. This study conceptualizes anthropomorphism as a multidimensional higher‐order perception comprising three distinct forms of anthropomorphic attribution ...
Yangjuan Hu, Fulya Acikgoz, Shubin Yu
wiley +1 more source
ABSTRACT Purpose To determine the feasibility of measuring brain clearance of gadolinium contrast agent using standard intravenous DCE‐MRI acquisitions and evaluate the contribution of blood–brain barrier (BBB) and non‐BBB clearance routes. Methods Uptake and extended Tofts models were fit to DCE‐MRI data from people with Parkinson's disease, post ...
Martin Kozár +8 more
wiley +1 more source
A Chance‐Constrained Model for a Production Routing Problem With Uncertain Availability of Vehicles
ABSTRACT The Production Routing Problem (PRP) is a complex integrated problem that allows for the achievement of competitive advantages, such as better management of inventory, reduction in operational costs and lead times, improvement in efficiency and customer service, and better response to market changes.
Alline Zanette +2 more
wiley +1 more source
ABSTRACT Multi‐tote autonomous mobile robots (MT‐AMRs) are an emerging warehousing technology in which a mobile drive unit carries a lift‐based storage‐and‐retrieval mechanism with an extendable fork and a multi‐tote onboard buffer. On autonomous picking tours, an MT‐AMR visits storage locations, extracts product totes from racks, stores them in its ...
Nils Boysen, Fabian Hennig, Tobias Kroll
wiley +1 more source
A Two‐Stage Optimization Approach for Selecting Electric‐Flight Airports
ABSTRACT The decarbonization of short‐haul air transport has gained increasing attention, with electric aircraft emerging as a promising alternative to conventional short‐haul aviation. However, given the substantial investment anticipated for the necessary infrastructure, a strategic and globally coordinated selection of airports is imperative.
Imke Joormann +2 more
wiley +1 more source

