Knowledge Hiding by Salespeople in a B2C Context
Knowledge and Process Management, EarlyView.ABSTRACT This study sought to explore the possible reasons why salespeople hide knowledge from customers in a business‐to‐consumer context (B2C). Based on the existing literature on knowledge hiding at the individual, organizational, and sales levels, an exploratory methodology with a qualitative approach was adopted.
Clarisse Cordeiro Medeiros Mondego +1 more
wiley +1 more source
Psychology &Marketing, EarlyView.ABSTRACT This study introduces the Paradox of Escapism, exploring how the act of escaping reality can evolve from a short‐term avoidance strategy to a mechanism for self‐regulation and enhanced life satisfaction. Employing five rigorous, multimethod investigations, including qualitative interviews and sentiment analysis (Study 1), Structural Equation ...
Thamiris Magalhães de Sousa +3 more
wiley +1 more source
From anticipation to memory: a systematic review of tourist emotional experience. [PDF]
Front PsycholZeng J, Thirumoorthi T, Mohtar M.
europepmc +1 more source
The Physical, Emotional, and Autonomous Anthropomorphism of Service Chatbots
Psychology &Marketing, EarlyView.ABSTRACT Prior research on chatbot anthropomorphism has often treated it as a unidimensional construct, producing inconsistent findings regarding how human‐like design cues shape user responses. This study conceptualizes anthropomorphism as a multidimensional higher‐order perception comprising three distinct forms of anthropomorphic attribution ...
Yangjuan Hu, Fulya Acikgoz, Shubin Yu
wiley +1 more source
Tourscape, cultural identity, and loyalty in a themed cultural precinct: A study of Datang Everbright City in Xi'an, China. [PDF]
PLoS OneNie G, Li P, Yan M, Ai S, He J.
europepmc +1 more source
Guidelines for Meta‐Analytic Structural Equation Modeling: Steps, Resources, and Illustrations
Psychology &Marketing, EarlyView.ABSTRACT The goal of science is to build incremental, structured, and reliable knowledge over time. Yet, many strands of marketing and related disciplines exhibit symptoms of cumulative stagnation, including lack of replicability and weak theoretical integration. Existing remedies such as replication studies, multistudy investigations, and open science
Hassam Waheed, Weng Marc Lim
wiley +1 more source
Sports tourism motivation and tourist satisfaction in resort Ski tourism: A distal mediation model of tourist expectation and experience quality. [PDF]
PLoS OneZhang M, Zhang C, Li S, Li T, Han Y.
europepmc +1 more source
Property Rights Entrepreneurship: The Drive for Product, Asset, and Resource Excludability
Managerial and Decision Economics, EarlyView.ABSTRACT Property rights are foundational to market economies, and entrepreneurial activity depends heavily on the excludability afforded by property rights. Yet, the role of entrepreneurs in shaping the evolution of property rights has been so thoroughly taken for granted that it often vanishes from analyses.
Thomas J. Dean +2 more
wiley +1 more source
Factors Influencing Customer Satisfaction and Behavioral Intention in Local Food Tourism: A Structural Equation Modeling Approach. [PDF]
F1000ResMadhyamapurush W.
europepmc +1 more source
Managerial and Decision Economics, EarlyView.ABSTRACT This paper examines strategic responses to alternative enforcement designs in professional basketball. Using NBA player‐level panel data, we study two anti‐flopping reforms: ex post financial fines introduced in 2012–2013 and in‐game technical fouls implemented in 2023–2024.
Juan Ignacio Martín‐Legendre +2 more
wiley +1 more source