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Materials Today: Proceedings, 2021
Abstract Purpose and background Goa is in western India with shorelines along the Arabian Sea which has a long history of a Portuguese colony (earlier to 1961) with tropical spice plantations and cathedrals. With oscillating widespread beaches (Calangute and Palolem) Goa is a tourist attraction (Velha, Panaji) for many locals and foreigners.
Vani Ramesh, Vishal C. Jaunky
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Abstract Purpose and background Goa is in western India with shorelines along the Arabian Sea which has a long history of a Portuguese colony (earlier to 1961) with tropical spice plantations and cathedrals. With oscillating widespread beaches (Calangute and Palolem) Goa is a tourist attraction (Velha, Panaji) for many locals and foreigners.
Vani Ramesh, Vishal C. Jaunky
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A model of tourists’ loyalty: the case of Airbnb
Journal of Hospitality and Tourism Technology, 2018Airbnb, a popular peer-to-peer accommodation platform, exceeds the yearly revenue of hotel chains, such as Marriot and Hilton. However, the reason why consumers engage with peer-to-peer accommodations and become loyal is not completely clear yet. This study aims to investigate Airbnb as a service setting.
Lidija Lalicic, Christian Weismayer
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Satisfaction as a Bridge to Loyalty in a Tourist Destination
Tourism Analysis, 2018This study examines the mediating role of satisfaction between destination image and destination loyalty, and novelty seeking and destination loyalty. The research model is developed on the basis of previous studies in the fields of marketing and tourism.
Vo-Thanh, Tan +2 more
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2022
The purpose for writing this paper was to give an insight into the level of tourist loyalty and satisfaction of tourists for Croatia as the tourist destination, as well as to determine the quality of tourist offer of the country. For the best possible comprehension of tourist loyalty, both theoretical and empirical researches have been conducted ...
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The purpose for writing this paper was to give an insight into the level of tourist loyalty and satisfaction of tourists for Croatia as the tourist destination, as well as to determine the quality of tourist offer of the country. For the best possible comprehension of tourist loyalty, both theoretical and empirical researches have been conducted ...
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Sport Tourists' Loyalty: A Conceptual Model
Journal of Sport & Tourism, 2006This research promotes an innovative qualitative methodology, the Zaltman Metaphor Elicitation Technique (ZMET), for sport and tourism research. ZMET has been applied mainly in marketing research (e.g., advertising) for major companies. This study adopts ZMET because of its sophisticated imaging techniques in eliciting both consumers' spoken and tacit ...
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Tourism Management, 2011
Abstract This study examines the causal relationship between tourist expectations, tourist motivations, tour quality, tourist satisfaction, tourist complaints and tourist loyalty of Chinese tourists in the Republic of Korea using path analysis. It was found that tourist expectations have a negative effect on the perceived experiential quality of the ...
Sangjae Lee, Sungil Jeon, Doyoung Kim
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Abstract This study examines the causal relationship between tourist expectations, tourist motivations, tour quality, tourist satisfaction, tourist complaints and tourist loyalty of Chinese tourists in the Republic of Korea using path analysis. It was found that tourist expectations have a negative effect on the perceived experiential quality of the ...
Sangjae Lee, Sungil Jeon, Doyoung Kim
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Exploring Tourist Satisfaction and Destination Loyalty
2019The study of tourists’ satisfaction and loyalty is a very fruitful area of research. In this chapter we get deeper insight on the determinants of tourists’ satisfaction and loyalty behaviour, and how both variables influence each other. With this objective, we estimate two main equations employing survey data on five Spanish destinations.
Andrés Artal-Tur +1 more
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Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents
Journal of Vacation Marketing, 2011Research on loyalty in tourism is becoming an area particularly relevant in the design of strategies for tourism companies oriented towards creating and continuing customer relationships. In this context, the present paper aims at studying loyalty formation in its two approaches (attitudinal and behavioral) from a dual purpose.
Beatriz Moliner Velázquez +2 more
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Tourist Loyalty to Tour Operator: Effects of Price Promotions and Tourist Effort
Journal of Travel Research, 2008This article analyzes the formation of the tourist loyalty to tour operator and the effects of price promotions and the consumer's search for price promotions in the scheme of perceived price perceived quality satisfaction loyalty to tour operator. The main results indicate that perceived quality is the primary antecedent of tourist loyalty to tour ...
Sara Campo, María J. Yagüe
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Tourist Loyalty in the European Themed Restaurants
Proceedings of the International Conference on Industrial Engineering and Operations Management, 2022Novia Yuliarni +2 more
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