Sustaining Tourist Loyalty toward Cultural Heritage Tourism Sites Amid COVID-19: A Case of KwaZulu-Natal, South Africa [PDF]
This paper explores how tourists’ loyalty toward South Africa’s cultural heritage tourism sites has been sustained amid COVID-19 pandemic. The data were collected from 25 conveniently sampled tourists’ narratives at the KwaBulawayo Cultural Centre and ...
Thembinkosi Keith Gumede
doaj +1 more source
Attractive inbound marketing on tourist loyalty at tourism destination in Indonesia [PDF]
Tourist loyalty is the commitment of tourists to a destination, which is reflected in their desire to make repeat visits, give positive recommendations to others, and maintain a preference for the destination despite similar choices.
Fadli Adnin Nasution +3 more
doaj +1 more source
How port aesthetics affect destination image, tourist satisfaction and tourist loyalty?
Purpose This study aims to examine the linkages between port aesthetics, destination image, tourist satisfaction and tourist loyalty in Hong Kong. Design/methodology/approach To achieve this objective, the authors surveyed 247 tourists in Hong Kong.
Lu, CS +6 more
openaire +2 more sources
TOURIST MOBILE LOYALTY APPLICATIONS: UNDERSTANDING Y GENERATION SATISFACTION
Purpose – Electronic marketing in the mobile environment is the backbone of marketing activities in modern business operations as it uses techniques, tools and services to optimally satisfy all the elements of the marketing mix. In view of these facts it is valid to emphasize the potential of such activities in all business sectors; the proposed paper ...
Kelić, Ivan +2 more
openaire +1 more source
Moderating impact of tourism relationship management dimensions on tourism service quality, tourist satisfaction and destination loyalty [PDF]
This study attempts to assess the moderating impact of recently introduced tourist relationship management (TRM) framework on service quality perception-tourist satisfaction-destination loyalty link.
Arup Kumar Baksi
doaj +1 more source
Customer empowerment in tourism through Consumer Centric Marketing (CCM) [PDF]
We explain Consumer Centric Marketing (CCM) and adopt this new technique to travel context. Benefits and disadvantages of the CCM are outlined together with warnings of typical caveats Value: CCM will be expected as the norm in the travel industry by ...
Buhalis, Dimitrios +2 more
core +2 more sources
This study aims to examine the causality relationship among destination image, tourist motivation, service quality and perceived value on tourist satisfaction and loyalty. Population in this study was tourists who had visited in four tourist destinations
Heri Setiawan
doaj +1 more source
Consumption authenticity in the age of the sharing economy: The key to creating loyal customers who love your brand [PDF]
Airbnb continues to gain popularity as an accommodation alternative to hotels, with the authenticity of the consumption experience being a critical differentiating factor.
Hanks, L., Mody, Makarand
core +1 more source
Tourist Loyalty Model Visiting Culinary Tourism Destinations
Most of the culinary tourism destinations in Palembang City have not opened to serve visitors since the Covid-19 pandemic occurred in early 2020. This has an impact on the intensity of tourist visits to culinary tourism destinations in Palembang City which has decreased.
Heri Setiawan +3 more
openaire +1 more source
This study examines service quality, tourist attitudinal loyalty and the moderating role of tourist demographics using the TOURQUAL Model. Structured questionnaires were used to collect data from 400 tourists who visited Zimbabwe Parks and Wildlife ...
Masimba Elvis Manyangara +3 more
doaj +1 more source

