Tourist satisfaction - Open Access .click

International Journal of Culture, Tourism and Hospitality Research, 2013
Purpose – This paper aims to explore the concept of push and pull satisfaction and relates it with a uni-dimensional measure of satisfaction. Design/methodology/approach – A factor structure is derived, comprising push and pull satisfaction factors which are ...
Antonia Correia, Metin Kozak
exaly +2 more sources

Italian Outbound Tourists, Tourists’ Expenditure and Satisfaction

SSRN Electronic Journal, 2019
The paper aims at investigating the expenditure behavior of Italian tourists travelling abroad for personal purposes. In particular, we focus on the relationship between expenditure and satisfaction of Italian outbound tourists over the period 2007-2017, by using data provided by Bank of Italy.
Bernini, Cristina, Galli, Federica
openaire +1 more source

TOURIST SATISFACTION AND DISSATISFACTION

Annals of Tourism Research, 2010
Abstract Satisfaction surveys usually include evaluations of different destination attributes on an ordinal scale. On such a scale, the mid-point of which is indifference, the tourist can express his/her satisfaction or dissatisfaction with each attribute. In this study it is suggested that some of the tourists’ negative or unsatisfactory experiences
Joaquín Alegre, Jaume Garau
openaire +1 more source

Satisfaction, seasonality and tourist expenditure in consolidated tourist destinations

Anatolia, 2021
In recent years, tourism literature has been incorporating tourist satisfaction as a determinant of competitiveness and expenditure in destinations.
José Francisco Perles-Ribes +3 more
openaire +1 more source

tourism
11. sustainability
satisfaction

8. economic growth
business
revisit intention

tourist loyalty
service quality
12. responsible consumption