Results 271 to 280 of about 148,032 (312)
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Tourist satisfaction in Singapore – a perspective from Indonesian tourists
Managing Service Quality: An International Journal, 2003This research assessed the usefulness of integrating Kano’s model, SERVQUAL, and quality function deployment. The proposed approach aims to help organisations evaluate customer satisfaction, and to assist in innovative product/service development through the identification of attributes that are attractive to the customer.
Theresia A. Pawitra, Kay C. Tan
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Tourist Satisfaction in Emerging Destination
European Modern Studies JournalThis study aims to understand the satisfaction of tourists visiting Liman Beach in East Nusa Tenggara Province (NTT). The lack of empirical studies related to the topic and the significant potential for tourism management in Emerging Destinations in the context of NTT justify the gap in the agenda.
Putry Jolly Carolian Manafe +2 more
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Tourist satisfaction: A predetermined model
The Tourist Review, 1994Travelling is no longer associated with the word “travail” (labour) and there is a profusion of available information on all dimensions of any kind of trip, such that there is little room for uncertainty (Leiper, 1983). Yet we are accustomed to hearing complaints from tourists who are unsatisfied with their tourist experience. Sources of unsatisfaction
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Hong Kong Tourist Satisfaction Index
2012This study develops a tourist satisfaction assessment system based on a dual-model framework and demonstrates its general applicability. The first model concerns tourist satisfaction and its key antecedents and consequences. Structural equation modelling is employed to investigate the relationships amongst the constructs in the theoretical framework ...
Song, H +3 more
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Does Physical Apperance of Tourist Guides Affect Tourist’ Satisfaction?
2020In tourist guidance service; appearance is quite as effective as several characteristics such as communication, grammar and fluency, knowledge, and courtesy. Physical appearance becomes important from the point of tourist guidance because it is possible to make judgments about what kind of person they are and even to classify them according to how they
ESER, Seçkin, ÇAKICI, A.celil
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Correlates of Tourist Satisfaction
Annals of Tourism Research, 1999Sigal Haber, Miri Lerner
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Destination image and tourist behavioural intentions: A meta-analysis
Tourism Management, 2020Mona Afshardoost +1 more
exaly
TOURIST SATISFACTION IN SUN AND SEA DESTINATIONS
International Journal of Business Innovation and Research, 2021Ana Mª Castillo Canalejo +2 more
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