Results 181 to 190 of about 14,667 (229)
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International Journal of Quality & Reliability Management, 2001
A survey of Australian and Thai employees was conducted in organisations implementing total quality management (TQM) to examine the effects of membership of teams on participation and positive attitudinal outcomes. MANOVA was employed to test for differences between team members and non-members on perceived influence, skill utilisation, satisfaction ...
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A survey of Australian and Thai employees was conducted in organisations implementing total quality management (TQM) to examine the effects of membership of teams on participation and positive attitudinal outcomes. MANOVA was employed to test for differences between team members and non-members on perceived influence, skill utilisation, satisfaction ...
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2012
In 1990, Hammer suggested for eliminating non-value-adding activities rather than using technology to automate the processes involved. Till then, technology had been used only for automating the existing processes and not eliminating non-value-adding activities.
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In 1990, Hammer suggested for eliminating non-value-adding activities rather than using technology to automate the processes involved. Till then, technology had been used only for automating the existing processes and not eliminating non-value-adding activities.
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2002
In this chapter, three major areas of interest are covered. Firstly, the concept of quality and the definition of TQM are discussed leading to a suggested framework for TQM. Secondly, ISO 9000 certification as a TQM implementation issue is presented. Finally, the impact of TQM on firm performance is reviewed.
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In this chapter, three major areas of interest are covered. Firstly, the concept of quality and the definition of TQM are discussed leading to a suggested framework for TQM. Secondly, ISO 9000 certification as a TQM implementation issue is presented. Finally, the impact of TQM on firm performance is reviewed.
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The TQM Magazine, 1989
Telecommunications is a global industry in which fast moving technological and market changes are creating new opportunities that need to be seized rapidly in an increasingly competitive environment. Quality has become a major differentiator. The managing director of STC Telecommunications tells how the company recognised the size of the opportunity ...
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Telecommunications is a global industry in which fast moving technological and market changes are creating new opportunities that need to be seized rapidly in an increasingly competitive environment. Quality has become a major differentiator. The managing director of STC Telecommunications tells how the company recognised the size of the opportunity ...
openaire +1 more source