Results 11 to 20 of about 14,667 (229)
Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen, 2022 This research aims to examines the relationship between Total Quality Management (TQM) practices, market orientation, company performance and the external environment.
Ali Djamhuri +2 more
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STUDI TEORITIS ISO 9000 DAN TQM: SUBSTITUSI ATAU KOMPLEMETER?
Jurnal Ekonomi Modernisasi, 2007 Banyak pertentangan pendapat tentang dampak ISO 9000 dan TQM dalam kaitannya dengan tujuannya yakni kepuasan pelanggan. Selain itu peran ISO 9000 dan TQM dipandang masih membingungkan.
Harianto Respati
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Development and Validation of TQM Constructs: The Philippine Experience
Gadjah Mada International Journal of Business, 2004 This study was conducted to determine the critical components of a Total Quality Management program (referred to as TQM constructs) and the specific strategies, policies and programs that should comprise each TQM construct (referred to as TQM elements ...
Ma. Gloria V Talavera
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Malaysian Journal of Learning and Instruction, 2014 Purpose – This study attempted to determine whether the dimensions of TQM practices are predictors of school climate. It aimed to identify the level of TQM practices and school climate in three different categories of schools, namely high, average and ...
Siti Noor Ismail
doaj +3 more sources
Jurnal Al Bayan: Jurnal Jurusan Pendidikan Bahasa Arab, 2012 Total Quality Management (TQM) is a people focused-management system that aims at enhancing a sustainable costumer satisfaction. There are four main fields of education that possibly apply certain principles of TQM : the function of administration, TQM ...
Juhaeti Yusuf
doaj +1 more source
MATEC Web of Conferences, 2017 Total Quality Management (TQM) is an approach which enforcing continuous improvement in all aspects in an organization for long term achievement.
Ahmad Md Fauzi +6 more
doaj +1 more source
Quality management in heavy duty manufacturing industry: TQM vs. Six Sigma [PDF]
, 2014 ‘Is TQM a management fad?’ This question has been extensively documented in the quality management literature; and will be tackled in this research though a critical literature review on the area.
Sabet, E, Adams, E, Yazdani, B
core +1 more source
J@ti Undip: Jurnal Teknik Industri, 2012 Saat ini penerapan TQM di PT Telkom Divre IV Jateng dan DIY masih memiliki sedikit kendala, antara lain masih adanya karyawan yang belum memahami apa yang dimaksud dengan TQM dan karyawan yang merasakan TQM hanya sebagai beban tambahan bagi mereka ...
Aries Susanty +2 more
doaj +1 more source
The Role of Total Quality Management Practices in Improving Service Recovery Performance through Service Innovation in Jordan’s Five-Star Hotels [PDF]
African Journal of Hospitality, Tourism and Leisure, 2022 Although the importance of Total Quality Management (TQM) practices in improving hotel service performance is well known since it is a key to achieving service excellence, the role of TQM practices in improving service recovery performance through ...
Mukhles M. Al-Ababneh +3 more
doaj +1 more source
Media Ekonomi dan Manajemen, 2016 ABSTRAK Saat ini penerapan TQM di PT. Yodya Karya (Persero) masih memiliki sedikit kendala, antara lain masih adanya karyawan yang belum memahami apa yang dimaksud dengan TQM. Hal sangat disayangkan karena kesuksesan implementasi penerapan TQM membawa
Kuttut Handhoko +2 more
doaj +1 more source