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Saat ini penerapan TQM di PT Telkom Divre IV Jateng dan DIY masih memiliki sedikit kendala, antara lain masih adanya karyawan yang belum memahami apa yang dimaksud dengan TQM dan karyawan yang merasakan TQM hanya sebagai beban tambahan bagi mereka ...
Aries Susanty +2 more
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ABSTRAK Saat ini penerapan TQM di PT. Yodya Karya (Persero) masih memiliki sedikit kendala, antara lain masih adanya karyawan yang belum memahami apa yang dimaksud dengan TQM. Hal sangat disayangkan karena kesuksesan implementasi penerapan TQM membawa
Kuttut Handhoko +2 more
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The relationship between TQM and business performance: The mediating role of innovation performance and organizational learning culture: A pitch [PDF]
This pitch research letter (PRL) is shaped by the pitch mold initiated by Faff (2015, 2019), for the proposed research project on the relationship between total quality management (TQM) and business performance: The mediating role of innovation ...
Hafiz Ahmad Ashraf
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Transforming Human Resource Management in Terms of Changing Approaches to Quality Management
The main idea of the article is that the success of an organization’s quality management system (QMS) in modern conditions is impossible without the active participation of personnel.
Tamari M. Alieva / Тамари М. Алиева +2 more
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Purpose – This study attempted to determine whether the dimensions of TQM practices are predictors of school climate. It aimed to identify the level of TQM practices and school climate in three different categories of schools, namely high, average and ...
Siti Noor Ismail
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Developing a Total Quality Management Model for Health Care Systems [PDF]
Background: Total quality management (TQM) is a managerial practice to improve the effectiveness, efficiency, flexibility, and competitiveness of a business as a whole. However, in practice, these TQM benefits are not easy to achieve.
AM Mosadegh Rad, M Ansarian
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A study on the dimensions of the quality of tourism services in the Kingdom of Saudi Arabia [PDF]
This study aims to determine the relationship between the quality of tourism service provided to the customer and the dimensions of the quality of this service in the hotel industry in Al-Kharj governorate in the Kingdom of Saudi Arabia.
Nabil Mohemmed Al-Hazmia
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Total quality management in municipalities of the Klaipeda region
The modern world obliges us to develop sustainably. Regions need to turn to sustainability by using all the available tools. Many authors emphasize total quality management (TQM) as a very important tool for the sustainable functioning of the public ...
Valentina Burkšienė
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THE CLASSIFICATION OF TOTAL QUALITY MANAGEMENT IMPLEMENTATION IN GUEST HOUSES
This study aims to find out and analyze the classification of guest houses based on TQM implementation in Klojen Sub-district, Malang. The analytical method used was cluster analysis with 18 guest houses as the research objects and 22 statements about ...
Muhammad Fauzan Robbani
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TQM Framework for Healthcare Sectors: Barriers to Implementation
Purpose: A qualitative research was carried out with an aim of understanding and addressing the challenges of integrating TQM in the healthcare industry. It examines the existing inadequacies in the service quality, and barriers in implementation of TQM
Mohammad Sultan Ahmad Ansari
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