Results 11 to 20 of about 2,292,046 (352)
What makes you continuously use chatbot services? Evidence from chinese online travel agencies. [PDF]
Electron Mark, 2021 Thanks to artificial intelligence, chatbots have been applied to many consumer-facing applications, especially to online travel agencies (OTAs). This study aims to identify five quality dimensions of chatbot services and investigate their effect on user ...
Li L, Lee KY, Emokpae E, Yang SB.
europepmc +2 more sources
The TQM Journal, 2023 PurposeThe purpose of the present study is to investigate travel agencies' social media usage and its perceived effectiveness by small- and micro-Italian travel agencies; the pre-pandemic period is compared to the forecasts for the post-Covid-19 period ...
Simone Splendiani +3 more
semanticscholar +1 more source
Do Strategic Behaviors Link Travel Agencies in Brazil? [PDF]
BAR: Brazilian Administration Review, 2016 Information and communication technology improvements have challenged the organized and stable network of airlines, global distribution systems (GDS) and travel agencies.
Regina Madalozzo, Paulo Cesar Fernandes
doaj +1 more source
Prioritization of Investments in Travel Agencies [PDF]
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2013 Decision making about selecting quality-based programs is a sensitiveproblem in the firms looking for effectiveness and profitabilityadvantages. The aim of this paper is to utilize Simple AdditiveWeighting (SAW) method to deal with prioritizing quality ...
Mohammad Taghi Taghavifard +2 more
doaj +1 more source
African Journal of Hospitality, Tourism and Leisure, 2021 The main aims of this study were to measure the influence of GHRM on green organizational behaviors (green employee empowerment, environmental organizational citizenship behavior, employee voice behavior, and environmental performance), and investigate ...
H. Gaafar, Yelha Elzek, B. Al-Romeedy
semanticscholar +1 more source
Communication with market segments - travel agencies' perspective
Tourism and Hospitality Management, 2013 Purpose – The purpose of this paper is to research the travel agencies’ communication with market segments. Communication with market segments takes into account marketing communication means as well as the implementation of different business ...
Lorena Bašan +2 more
doaj +1 more source
Journal of Tourism and Services, 2022 School travel plan (STP) is a significant tourism market for travel agencies; this study explores how travel agencies with customer orientation ability, product advantages, and high-quality service performance affect customer perceived value and the ...
Tangchung Kan
semanticscholar +1 more source
The Effect of Post-Purchase Perceived-Value Towards the Relationship Quality of Hajj and Umrah Travel Agencies in Indonesia [PDF]
, 2014 One out of four people in the world is a Moslem, and Indonesia ranks first on the biggest Moslem population in the world. Hundreds of thousands of people go to Makkah each year to make Hajj (pilgrimage).
Achyar, A. (Adrian), Oktora, K. (Kiki)
core +3 more sources
Proceedings of the 2022 7th International Conference on Financial Innovation and Economic Development (ICFIED 2022), 2022 The organizational form and product form of the tourism industry determine the industrial characteristics that the tourism industry is highly dependent on information.
Yanyan Yang
semanticscholar +1 more source
The effect of E-Commerce travel agencies in East London, South Africa [PDF]
African Journal of Hospitality, Tourism and Leisure, 2020 This study investigates the impact of e-commerce on travel agencies in East London (EL). While there is a general belief that e-commerce provides many opportunities to travel agencies, the reality is that traditional travel agencies face competition from
Unathi Sonwabile Henama, Lwazi Apleni
doaj