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Breaking the silence of travel agency employees: The moderating role of gender

Tourism and Hospitality Research, 2021
This study aims to examine the associations between employee voice, job satisfaction and intention to leave. In addition, it investigates the moderating role of employee gender on the link between job satisfaction and intention to leave. Using structural
Mohamed A. Abou-Shouk   +2 more
semanticscholar   +1 more source

Travel Agency

Dictionary of Geotourism, 2016
A. Ström
semanticscholar   +2 more sources

A picture is worth a thousand words: The role of a cover photograph on a travel agency’s online identity

International Journal of Hospitality Management, 2021
Online travel agencies (OTAs) allow lodging businesses to select one cover photograph to represent itself on the OTA site. The cover photograph plays a crucial role for attracting customers’ attention from among alternatives, and lure viewers to view the
Yi Luo, Tang Liang, Eojina Kim
semanticscholar   +1 more source

Breaking the psychological contract of travel agency employees during the COVID-19 pandemic: The moderating role of mindfulness

Tourism and Hospitality Research, 2021
This study investigates the influence of psychological contract breach (PCB) on work-related attitudes and behaviors (i.e., organizational cynicism, workplace incivility and work alienation) and employees’ emotional exhaustion.
M. Mekawy   +3 more
semanticscholar   +1 more source

Travel Agencies

2021
The whole world is going through an unprecedented health crisis, which has affected all sectors of global economy. In actual context, the tourism industry is particularly affected by COVID-19. In this context, the present chapter focuses on one specific subsector: travel agencies. These companies have not only stopped booking new trips, but also had to
Noelia Araújo Vila   +2 more
openaire   +1 more source

Hotel booking through online travel agency: Optimal Stackelberg strategies under customer-centric payment service

, 2021
Facing stiff competition, online travel agencies (OTAs) are dedicating to provide customer-centric payment service in hotel online booking, which poses challenges for hotels and customers to make optimal strategies.
Guang-Xin Gao, Jianwei Bi
semanticscholar   +1 more source

Travel agency managers' perceptions of tourism industry employability

Journal of Hospitality, Leisure, Sport and Tourism Education, 2017
Y. Tsai
semanticscholar   +3 more sources

Online Travel Agency Price Presentation: Examining the Influence of Price Dispersion on Travelers’ Hotel Preference

Journal of Travel Research, 2020
This research investigates the impact of different degrees of price dispersion on travelers’ hotel choice. More specifically, within an online travel agency (OTA) context, we examine the effect of wide (vs.
Jungkeun Kim   +3 more
semanticscholar   +1 more source

Attitude Towards Green Hotel by Hoteliers and Travel Agency Managers in Taiwan

Asia Pacific Journal of Tourism Research, 2014
Y. Tsai, Chung-Tai Wu, Ta-Ming Wang
semanticscholar   +3 more sources

Travel Agencies’ External Integration

The 8th International Scientific Conference "Business and Management 2014", 2014
Contingency theory is based on the effectiveness and efficiency of a certain company and is achieved only when an excellent adaptation is ensured among the structural organization of a company and its environmental conditions. The integrative aspect of an organizations operations is therefore an important aspect of functioning of each supply chain ...
Topolšek, Darja   +2 more
openaire   +2 more sources

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