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Journal of Hospitality and Tourism Management
Yongrui Guo, Xiaotian Cui, Yuzong Zhao
semanticscholar +1 more source
Yongrui Guo, Xiaotian Cui, Yuzong Zhao
semanticscholar +1 more source
Handwritten or machine-written? How typeface affects consumer forgiveness for brand failures
Journal of Retailing and Consumer ServicesScheng Xie, Haiying Wei
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