Results 171 to 180 of about 1,264,867 (369)

Stories of Service Slip‐Ups: Judgments of Pre‐Service Deservingness Shape Reactions to Service Failures

open access: yesPsychology &Marketing, EarlyView.
ABSTRACT Consumers frequently share service failures, often leading to brand avoidance. Existing research focuses on service‐related factors that emerge during or after the encounter, leaving a critical gap in understanding how pre‐service factors influence reactions.
Bijit Ghosh
wiley   +1 more source

Chapter 5: Tax competition [PDF]

open access: yes
This chapter analyses corporate taxation within the EU and asks whether the new EU states expose the old ones to unfair tax competition. Various policy approaches are discussed.
Giancarlo Corsetti   +7 more
core  

ESSENCE UNFAIR COMPETITION

open access: yes, 2020
V. D. Slobodian, O. Y. Poklons’ka
semanticscholar   +1 more source

Establishing Reciprocity as A Dimension of Nonprofit Entrepreneurial Orientation

open access: yesNonprofit Management and Leadership, EarlyView.
ABSTRACT This study introduces and characterizes reciprocity as a distinct sixth dimension of entrepreneurial orientation (EO) within nonprofit organizations (NPOs), specifically Brazilian Medical Associations (BMAs). Through a qualitative exploratory study using 16 BMAs as units of analysis and data from 11 in‐depth interviews with nonprofit sector ...
Fabricio Martins Lacerda   +2 more
wiley   +1 more source

Populism and policy capacity: Evidence from an opposition municipality in Istanbul

open access: yesPublic Administration and Development, EarlyView.
Abstract Despite achievements in its conceptual rigor, policy capacity still represents a relatively depoliticized concept that fails to sufficiently consider the ways in which politics plays a role in its creation, mobilization, or decay. This article seeks to contribute to this debate by investigating the impact of populism on policy capacity, the ...
Ebru Ertugal, Faik Gür, İnan Sevinç
wiley   +1 more source

Organizational adaptation, task complexity, and effective administration of unemployment programs in the American states

open access: yesJournal of Policy Analysis and Management, EarlyView.
Abstract IT modernization reforms seek to improve administrative performance by improving the delivery of program benefits. Performance benefits manifest in a reduction in agency‐induced administrative errors, and a reduction in performance gaps between high and low complexity task caseloads.
George A. Krause, Ji Hyeun Hong
wiley   +1 more source

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