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User-centred design: for users or by users?
Ergonomics, 1995Abstract When ergonomists contribute to the design of products and services they aim to be user-centred. This paper explores two possible meanings of user-centredness; the ergonomist may use theories and findings about human behaviour to act for the user or may help the user to participate in design.
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Bellcore's user-centred-design support centre
Behaviour & Information Technology, 1994Abstract Bellcore recently replaced its small laboratory that was designed primarily for formal testing of software usability. The new facility is a suite of rooms that handles multiple, independent activities. More importantly, the new space is a manifestation of our philosophy that the best approach to interface design is the cultivation of eclectic ...
Tom Dayton +2 more
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User centred design in practice
Proceedings of the 20th conference of the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artefacts and environments - OZCHI '06, 2006In this talk, I look at the current state of user-centred design from a practitioner perspective. I examine where I think the field is up to, why we still struggle to be accepted, and what we need to do to move forward and contribute to truly great design.
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Optimizing agile user-centred design
CHI '08 Extended Abstracts on Human Factors in Computing Systems, 2008The goal of this workshop is to improve future Agile user centred design (UCD) experiences for User Experience (UX) practitioners (such as interaction designers, usability professionals, UI designers, etc.) by investigating best practices for Agile UCD.
Desirée Sy, Lynn Miller
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Planning and implementing user-centred design
CHI '99 extended abstracts on Human factors in computing systems - CHI '99, 1998The tutorial presents a structured approach to user centred design, based on the principles of the International Standard "Human centred design processes for interactive systems" (ISO 13407) and other related standards. A core set of practical methods which support the approach are described.
Nigel Bevan, Ian Curson
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From User-Centred Design to Human-Centred Design and the User Experience
2019The chapter describes the evolution of the User-Centred approach, from the theoretical and methodological body aimed at understanding and interpreting the needs of users in the use of the product/system, to the Human-Centred approach aimed at assessment and interpretation of the overall quality of the interaction between people and the products/systems
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The Challenges of User-Centred Design
2009A number of perceptual and psychological issues conspire to make the successful design of interactive systems – and user interfaces in particular – much more difficult than it would seem at first sight. This paper describes the author’s keynote address to the CADUI conference and investigates these issues, touching on attentional, change and mud splash
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Key Principles for User-Centred Systems Design
Behaviour & Information Technology, 2003The concept of user-centred systems design (UCSD) has no agreed upon definition. Consequently, there is a great variety in the ways it is applied, which may lead to poor quality and poor usability in the resulting systems, as well as misconceptions about the effectiveness of UCSD. The purpose of this paper is to propose a definition of UCSD.
Jan Gulliksen +5 more
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Mentoring collaborative user centred design
Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces, 2007User-centred design is a key part of best practice website design, but becomes increasingly difficult when undertaken by an inexperienced, multidisciplinary team gathered from various parts of an organisation. Mentoring is one approach that can help alleviate the pressure and assist such a team in delivering solid results.This paper describes the ...
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User-Centred Design Using Gamestorming
2016User-centered design (UX) is becoming a standard in software engineering and has tremendous potential in healthcare. The purpose of this tutorial will be to demonstrate and provide participants with practice in user-centred design methods that involve ‘Gamestorming’, a form of brainstorming where ‘the rules of life are ...
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