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User Experience

2022
Safety is a central goal for automotive design, which legitimises the focus on the cognitive processes involved in driving and the failures that may occur. However, drivers are not just information processing organisms; instead, they also experience emotions while driving.
Chen, Fang, Terken, Jacques
openaire   +2 more sources

How Do AI-driven Chatbots Impact User Experience? Examining Gratifications, Perceived Privacy Risk, Satisfaction, Loyalty, and Continued Use

Journal of Broadcasting & Electronic Media, 2020
This study examined how artificial intelligence (AI)-driven chatbots impact user experience. It collected survey data from 1,064 consumers who used any chatbot service from the top 30 brands in the U.S.
Yang Cheng, Hua Jiang
semanticscholar   +1 more source

Humor and camera view on mobile short-form video apps influence user experience and technology-adoption intent, an example of TikTok (DouYin)

Computers in Human Behavior, 2020
Mobile short-form videos on social media apps are increasingly popular. Human-Computer Interaction (HCI) theories may be extended to short-form video apps to understand and improve app user experience, as well as to persuade new technology-adoption.
Yunwen Wang
semanticscholar   +1 more source

Enhancing User Experience With a Generative AI Chatbot

International journal of human computer interactions
With the rapid evolution of artificial intelligence (AI), this study aims to examine the interplay among the perceived usability, perceived enjoyment, perceived responsiveness, and intention to continue using ChatGPT.
Jeong Soo Kim   +2 more
semanticscholar   +1 more source

Understanding User Experience in Large Language Model Interactions

arXiv.org
In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general intelligence. This
Jiayin Wang   +4 more
semanticscholar   +1 more source

Beyond user experience: What constitutes algorithmic experiences?

International Journal of Information Management, 2020
Algorithms are progressively transforming human experience, especially, the interaction with businesses, governments, education, and entertainment. As a result, people are growingly seeing the outside world, in a sense, through the lens of algorithms ...
Donghee Don Shin, Bu Zhong, F. Biocca
semanticscholar   +1 more source

AI-based self-service technology in public service delivery: User experience and influencing factors

Government Information Quarterly, 2020
Public sectors are utilizing AI-based self-service technology (SST) at an accelerating rate, given its potential for improving work efficiency and user experience, reducing service costs, and relieving human workloads.
Tao Chen   +3 more
semanticscholar   +1 more source

User experience

ACM SIGMETRICS Performance Evaluation Review, 1976
Security Pacific is the tenth largest bank in the United States, operating 500 banking locations in the State of California. Our Electronic Data Processing Department serves the entire system from its Glendale Operations Center and a satellite center in Hayward.
openaire   +1 more source

Assessing long-term user experience on a mobile health application through an in-app embedded conversation-based questionnaire

Computers in Human Behavior, 2020
A satisfying experience is critical for the user to feel motivated over time, especially in mobile health (m-Health) applications. Long-term user experience (UX) assesses more extended periods of use, which may reveal the possible impact of a set of ...
Daiana Biduski   +4 more
semanticscholar   +1 more source

Examining user satisfaction and stickiness in social networking sites from a technology affordance lens: uncovering the moderating effect of user experience

Industrial management & data systems, 2020
PurposeThe aim of this study is to explore, identify and understand the impact of technology affordance in the context of social networking sites (SNSs).
Zhen Shao   +3 more
semanticscholar   +1 more source

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