Results 281 to 290 of about 8,678,005 (362)
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Telematics and informatics, 2020
Chatbots are mainly text-based conversational agents that simulate conversations with users. This study aims to investigate drivers of users’ satisfaction and continuance intention toward chatbot-based customer service. We propose an analytical framework
Muhammad Ashfaq +3 more
semanticscholar +1 more source
Chatbots are mainly text-based conversational agents that simulate conversations with users. This study aims to investigate drivers of users’ satisfaction and continuance intention toward chatbot-based customer service. We propose an analytical framework
Muhammad Ashfaq +3 more
semanticscholar +1 more source
Measuring User Participation, User Involvement, and User Attitude
MIS Quarterly, 1994Defining user participation as the activities performed by users during systems development, user involvement as the importance and personal relevance of a system to its user, and user attitude as the affective evaluation of a system by the user, this study aims to: (1) develop separate measures of user participation, user involvement, and user ...
Henri Barki, Jon Hartwick
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Capacity Comparison Between MIMO-NOMA and MIMO-OMA With Multiple Users in a Cluster [PDF]
IEEE Journal on Selected Areas in Communications, 2017 In this paper, the performance of multiple-input multiple-output non-orthogonal multiple access (MIMO-NOMA) is investigated, when multiple users are grouped into a cluster.
Ming Zeng +2 more
exaly +2 more sources
Designing for Users with Users
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 1997Our topic of discussion for this panel is the application of participatory ergonomics within a macroergonomics or systems framework. The overarching theme of applying the concepts of participatory ergonomics and ensuing examples are given within different environmental settings.
Andrew S. Imada +3 more
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User Models and User Physical Capability
User Modeling and User-Adapted Interaction, 2002Summary: Current interface design practices are based on user models and descriptions derived almost exclusively from studies of able-bodied users (Keates et al., 1999). However, such users are only one point on a wide and varied scale of physical capabilities.
Simeon Keates +3 more
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User-centred design: for users or by users?
Ergonomics, 1995Abstract When ergonomists contribute to the design of products and services they aim to be user-centred. This paper explores two possible meanings of user-centredness; the ergonomist may use theories and findings about human behaviour to act for the user or may help the user to participate in design.
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What do Airbnb users care about? An analysis of online review comments
International Journal of Hospitality Management, 2019This study investigates the attributes that influence Airbnb users’ experiences by analysing a “big data” set of online review comments through the process of text mining and sentiment analysis.
Mingming Cheng, Xin Jin
semanticscholar +1 more source
Designing the user in user interfaces
Proceedings of the 2nd ACM symposium on Spatial user interaction, 2014In the good old days, the human was here, the computer there, and a good living was to be made by designing ways to interface between the two. Now we find ourselves unthinkingly pinching to zoom in on a picture in a paper magazine. User interfaces are changing instinctual human behavior and instinctual human behavior is changing user interfaces.
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Computers in Human Behavior, 2020
Although algorithms have been widely used to deliver useful applications and services, it is unclear how users actually experience and interact with algorithm-driven services. This ambiguity is even more troubling in news recommendation algorithms, where
D. Shin
semanticscholar +1 more source
Although algorithms have been widely used to deliver useful applications and services, it is unclear how users actually experience and interact with algorithm-driven services. This ambiguity is even more troubling in news recommendation algorithms, where
D. Shin
semanticscholar +1 more source
User Research for Senior Users
2011The purpose of this research is to propose new user research method for senior users, and discover problems of user interface design, propose an idea for improvement using proposed method. Targeted user is senior user from middle 50s to late 60s, and targeted product is cellphone. The aim of proposed method is to find out more detailed problems and the
Kaori Ueda, Kazuhiko Yamazaki
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