Results 261 to 270 of about 1,127,663 (319)

Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption

Journal of Business Research, 2021
Customers increasingly orchestrate their everyday activities with the support of technology, with services increasingly adopting AI-based applications. Yet, research is still in its infancy and has been largely conceptual.
T. Fernandes, E. Oliveira
semanticscholar   +3 more sources

Alexa, Siri, Cortana, and More: An Introduction to Voice Assistants

Medical Reference Services Quarterly, 2018
Matthew B Hoy
semanticscholar   +3 more sources

Intelligent Voice Assistant

SSRN Electronic Journal, 2020
Now-a-days voice assistants are making people’s day-to-day routine simpler and it saves time as well. But, even after voice assistants are easy to operate, there are many people who cannot use voice assistant even if they wanted to. The main reason behind this issue is language barrier.
Akshay Patil, Suyash Samant, Mohit Ramtekkar, Shubham Ragaji, Jayashree Khanapuri   +4 more
openaire   +1 more source

Voice Commerce: Anthropomorphism Using Voice Assistants

The 23rd International Conference on Information Integration and Web Intelligence, 2021
Voice assistants comprehend and use complex natural language and have become more pervasive in people's homes. Many effects of these technologies on consumer behaviour and their implications for manufacturers and businesses are still unexplored in literature.
Nguyen, Hai Son, Mladenow, Andreas, Strauss, Christine, Auer-Srnka, Katharina   +3 more
openaire   +1 more source

User Interaction Patterns and Breakdowns in Conversing with LLM-Powered Voice Assistants

Int. J. Hum. Comput. Stud., 2023
Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models (LLMs) excel ...
Amama Mahmood, Junxiang Wang, Bingsheng Yao, Dakuo Wang, Chien-Ming Huang   +4 more
semanticscholar   +1 more source

“Oh, happy day!” Examining the role of AI-powered voice assistants as a positive technology in the formation of brand loyalty

Journal of Research in Interactive Marketing, 2023
PurposeThis study examines how the locus of agency of brands' artificial intelligence (AI)–powered voice assistants (VAs) could lead to brand loyalty through perceived control, flow and consumer happiness under the moderating influences of brand image ...
J. Huh, Hye-young Kim, Garim Lee
semanticscholar   +1 more source

VoiceBench: Benchmarking LLM-Based Voice Assistants

Transactions of the Association for Computational Linguistics
Recent advancements in large language models (LLMs) like GPT-4o have enabled real-time speech interactions through LLM-based voice assistants, offering an improved user experience over text-based interactions.
Yiming Chen, Xianghu Yue, Chen Zhang, Xiaoxue Gao, R. Tan, Haizhou Li   +5 more
semanticscholar   +1 more source

Assessing Factors Influencing Customers’ Adoption of AI-Based Voice Assistants

Journal of Computational Information Systems
The study aims to assess the factors that engage and accentuate usage pertaining to consumers with artificial intelligence-based voice assistants. Drawing on the Behavioral Reasoning Theory (BRT), the paper establishes relationships between the enablers ...
Surbhi Choudhary, N. Kaushik, Brijesh Sivathanu, Nripendra P. Rana   +3 more
semanticscholar   +1 more source

Voice Attacks to AI Voice Assistant

2021
Everything goes to the fact that our communication with technology will soon become almost exclusively oral. It is natural for a person to ask for something out loud and hear the answer: see how children are at ease with voice assistants. However, with new technologies - and voice control is no exception - new threats are emerging.
Seyitmammet Alchekov Saparmammedovich, Mohammed Abdulhakim Al-Absi, Yusuph J. Koni, Hoon Jae Lee   +3 more
openaire   +1 more source

Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach

European Journal of Information Systems
Despite the growing proliferation of AI-based voice assistants in our daily lives, how different functions of AI-based voice assistants affect users’ post-adoption usage behaviours remains an under-investigated research question.
Zhen Shao, Jing Zhang, Lin Zhang, Jose Benitez   +3 more
semanticscholar   +1 more source