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International Journal of Information Management, 2021
Individuals are increasingly using Smart Voice Assistants (SVA) to derive functional, hedonic, and symbolic benefits. SVA adoption is in the nascent stage and we have little knowledge about what drives SVA usage.
Anubhav A. Mishra +2 more
semanticscholar +1 more source
Individuals are increasingly using Smart Voice Assistants (SVA) to derive functional, hedonic, and symbolic benefits. SVA adoption is in the nascent stage and we have little knowledge about what drives SVA usage.
Anubhav A. Mishra +2 more
semanticscholar +1 more source
When Users Assist the Voice Assistants
Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019We conducted an in situ study of six households in domestic and driving situations in order to better understand how voice assistants (VA) are used and evaluate the efficiency of vocal interactions in natural contexts. The filmed observations and interviews revealed activities of supervision, verification, diagnosis and problem-solving.
Lahoual, Dounia, Fréjus, Myriam
openaire +3 more sources
Linking technology readiness and customer engagement: an AI-enabled voice assistants investigation
Foresight, 2023Purpose This paper aims to establish and empirically investigate a research model examining the effect of four dimensions of the technology readiness index – optimism, innovativeness, discomfort and insecurity – on customer engagement that further ...
Tejas R. Shah +2 more
semanticscholar +1 more source
Asia Pacific Journal of Marketing and Logistics, 2023
PurposeWith the upgrade of natural language interaction technology, the simulation extension of intelligent voice assistants (IVAs) and the uncertainty of products and services have received more and more attention. However, most of the existing research
Yupeng Mou, Xiangxue Meng
semanticscholar +1 more source
PurposeWith the upgrade of natural language interaction technology, the simulation extension of intelligent voice assistants (IVAs) and the uncertainty of products and services have received more and more attention. However, most of the existing research
Yupeng Mou, Xiangxue Meng
semanticscholar +1 more source
Service Industries Journal, 2023
Voice assistants have become increasingly popular touchpoints in AI-infused service encounters in the hospitality industry. Although we have seen a growing body of research in this area, little attention has been paid to specific service failures ...
Bo Huang, S. Sénécal
semanticscholar +1 more source
Voice assistants have become increasingly popular touchpoints in AI-infused service encounters in the hospitality industry. Although we have seen a growing body of research in this area, little attention has been paid to specific service failures ...
Bo Huang, S. Sénécal
semanticscholar +1 more source
The Journal of the Acoustical Society of America, 2013
Methods and apparatuses to assist a user in the performance of a plurality of tasks are provided. The invention includes storing at least one care plan for a resident, the care plan defining a plurality of tasks to be performed for providing care to the resident. Capturing speech inputs from the user, and providing speech outputs to the user to provide
openaire +1 more source
Methods and apparatuses to assist a user in the performance of a plurality of tasks are provided. The invention includes storing at least one care plan for a resident, the care plan defining a plurality of tasks to be performed for providing care to the resident. Capturing speech inputs from the user, and providing speech outputs to the user to provide
openaire +1 more source
Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, 2020
Entertainment applications for robots are often based on voice interaction. In these scenarios, the robot is primarily used as a voice assistant with a physical body. We conducted a study to investigate whether the entertainment value of a robot during a game can be attributed to the experience of voice interaction alone, or whether it is related to ...
Kathrin Pollmann +3 more
openaire +1 more source
Entertainment applications for robots are often based on voice interaction. In these scenarios, the robot is primarily used as a voice assistant with a physical body. We conducted a study to investigate whether the entertainment value of a robot during a game can be attributed to the experience of voice interaction alone, or whether it is related to ...
Kathrin Pollmann +3 more
openaire +1 more source
Journal of Interactive Marketing
Voice assistants are adopted widely, but they have proven challenging for advertisers because persuasive communication via this new medium has evoked negative user reactions.
E. C. Snyder +3 more
semanticscholar +1 more source
Voice assistants are adopted widely, but they have proven challenging for advertisers because persuasive communication via this new medium has evoked negative user reactions.
E. C. Snyder +3 more
semanticscholar +1 more source
Manipulating Voice Assistants Eavesdropping via Inherent Vulnerability Unveiling in Mobile Systems
IEEE Transactions on Mobile ComputingNumerous mobile devices are equipped with voice assistants to facilitate contactless user-device interaction. However, the widespread availability of voice assistants also raises security and privacy concerns, as they can be maliciously triggered to ...
Wenbin Huang +6 more
semanticscholar +1 more source
Journal of Economic Theory and Business Management
Artificial Intelligence (AI)-driven voice assistants, such as Amazon's Alexa and Google Assistant, have become essential components in modern smart home ecosystems, revolutionizing the way users interact with their environments.
Zuen Cen, Yuxin Zhao
semanticscholar +1 more source
Artificial Intelligence (AI)-driven voice assistants, such as Amazon's Alexa and Google Assistant, have become essential components in modern smart home ecosystems, revolutionizing the way users interact with their environments.
Zuen Cen, Yuxin Zhao
semanticscholar +1 more source